Microsoft 365 Copilot ChatMicrosoft
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Robin by AteraAtera
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About
Microsoft has introduced Microsoft 365 Copilot Chat, a free AI-driven chat service designed to enhance workplace productivity. Powered by OpenAI's GPT-4, Copilot Chat allows users to create and utilize AI agents for tasks such as automating processes and managing email inboxes. These agents, previously exclusive to the full Microsoft 365 Copilot subscription, can now be accessed through Copilot Chat. Users can develop custom agents using Copilot Studio, with usage priced on a pay-as-you-go basis or through consumption packs. Agent interactions are measured in messages, with costs ranging from 1 cent for simple responses to 30 cents for accessing work data via the Microsoft Graph. This initiative aims to familiarize businesses with AI tools, encouraging adoption of the comprehensive Microsoft 365 Copilot suite, which remains available at $30 per user per month.
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About
Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Microsoft 365 business users interested in a powerful AI copilot
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Audience
IT departments, managed service providers (MSPs), and enterprise organizations that want to automate IT support, device management, and cloud troubleshooting using AI
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMicrosoft
Founded: 1975
United States
microsoft.com
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Company InformationAtera
Founded: 2012
United States
www.atera.com/ai/robin/
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Alternatives |
Alternatives |
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Categories |
Categories |
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IT Management Features
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
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Integrations
Microsoft 365
GPT-5.1 Instant
GPT-5.1 Pro
GPT-5.1 Thinking
GPT-5.3 Instant
GPT-5.4
GPT-5.4 Pro
GPT-5.4 mini
GPT-5.4 nano
GPT-5.5
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Integrations
Microsoft 365
GPT-5.1 Instant
GPT-5.1 Pro
GPT-5.1 Thinking
GPT-5.3 Instant
GPT-5.4
GPT-5.4 Pro
GPT-5.4 mini
GPT-5.4 nano
GPT-5.5
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