MicroBiz Cloud

MicroBiz Cloud

MicroBiz LLC
ShopKeep

ShopKeep

Lightspeed
+
+

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About

MicroBiz Cloud is cloud-based point of sale (POS) and retail automation software specifically created for independent retailers. Equipped with automation features for real-time inventory, auto purchasing, order/delivery management, and customer relationship management- all of which can save hours of management time and help businesses run more efficiently. MicroBiz Cloud is a web-based and enables retailers to ring up sales on a desktop, tablet or Mac, publish financials to QuickBooks, manage multiple locations, and integrate seamlessly with the WooCommerce ecommerce application. Our POS software includes features enabling retailers to compete in today's marketplace, including: 1) service department management for high margin repairs, alterations and services 2) sale of items not in stock via special orders, 3) phone orders, 4) credit accounts/AR, customer-based pricing, among others.

About

ShopKeep’s #1-rated POS system gives small business owners all of the point of sale features they need to skyrocket revenue and productivity. Future-proof your business with Lightspeed’s one-stop commerce platform. Lightspeed powers retailers and restaurants in over 100 countries. ShopKeep has been helping business owners thrive since 2008. In 2020, we joined Lightspeed and became ShopKeep by Lightspeed. Now we have more resources and the ability to accelerate product innovation. ShopKeep POS isn’t going anywhere, and the success of your business is still our top priority.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

MicroBiz supports small and mid-sized specialty retailers, multi-store and/or multi-channel retailers, retailers running WooCommerce or QuickBooks Online, and retailers with repair and service departments.

Audience

Small to medium-sized organizations in the retail, restaurant, and bar industries in the USA

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$60.00/month
Pricing is per store with a single register. Additional registers are priced at $30/month.
There are no limitations or additional charges for back-end users.
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I'm a user of MicroBiz for more than twenty years and its format is familiar to each version with modern media options such as remote access.
  • Great order management capabilities. We use for phone orders, deliveries, layaways, special orders, and service work. We look at a lot of cloud POS systems and MicroBiz has a unique combo of an easy-to-use POS register and some good order management workflow. The reporting is also good. Reports have a lot of filters ability to be customized.
  • We run a garden supplies store, and MicroBiz is working great for us. We like the ability to have customer based pricing tiers allowing us to charge different prices on the same product for the same customer. We also use the credit account feature that allows us to charge purchased to a house account and send an AR statement at the end of the month.
  • The software is very easy to use and employees grasp how to use it very quickly. Graphs and pie charts gives you quick access to income and profit and are very useful for reviewing the performances of multiple stores (I have 5). Fantastic value for money. Very responsive and highly accurate customer support.

Cons

  • I cannot slight anything about MicroBiz because they have supported me throughout all my accounting needs.
  • It would be great if there were more custom fields that could be added to product records. Receipts and invoices are missing bar codes, so to do a return of a transaction you need to enter the transaction number. It would be if the system would remember the filter setting on the reports that we use the most.
  • We wish that there was more flexibility designing the receipt. There is some ability to customize it but we wanted to copy our old receipt. Also to import products and customers from out old system, we needed to cut and paste the date from t=our old system into a CSV template provided by MicroBiz. We wished that the system would import data from the files exported from our old system. This took a little extra time.
  • Very little, nothing which springs to mind. I could not find a way to compare the total daily sales of a store over the course of a month.

Pros & Cons from Real Users

Pros

  • I love ShopKeep they are an amazingly easy POS system with many benefits including, inventory tracking, easy to print UPC's, purchases, returns all at a really great month to month price.

Cons

  • If I have to dislike something about ShopKeep it may be that after the 2 hour tutorial for setting ShopKeep up your kind of left hanging by customer service.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MicroBiz LLC
Founded: 1985
United States
www.microbiz.com

Company Information

Lightspeed
Founded: 2008
United States
www.shopkeep.com

Alternatives

Cumulus Retail

Cumulus Retail

Celerant Technology

Alternatives

Toast POS

Toast POS

Toast, Inc.
jStock POS

jStock POS

Creative Software Solutions
Lightspeed Retail

Lightspeed Retail

Lightspeed
Rain Point of Sale

Rain Point of Sale

Rain Retail Software
OVVI POS

OVVI POS

OVVI

Categories

Categories

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Retail Management Features

Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

Retail POS Systems Features

Barcode Scanning
Commission Management
Discount Management
eCommerce
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Retail Management Features

Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

Bakery Features

Accounting Management
Customer Management
Inventory Management
Labor Cost Calculator
Nutrition & Ingredient Labels
Nutrition Analysis
Production Management
Recipe / Formula Costing
Recipe / Formula Management
Sales History
Sales Management

Bar POS Features

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Convenience Store Features

Deli / Restaurant Management
Employee Management
Fuel Management
Fuel POS
Grocery POS
Inventory Management
Lottery Management
Loyalty Program
Multi-Store
Price Book
Retail Management
Single Store

Florist Features

Automated Card Printing
Customer Account Profiles
Delivery Tracking
Order Management
Production Tracking
Stem Counting

Garden Center Features

Billing & Invoicing
Customer Management
Inventory Management
Purchase Order Management
Returns Management

Jewelry Store Management Features

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Integrations

QuickBooks Online
QuickBooks Online Advanced
AllayPay
Bookkeep
CDGcommerce
Freedom Merchants
Mailchimp
MarginEdge
ReturnPro
Stax
Womply
WooCommerce
eCard Systems

Integrations

QuickBooks Online
QuickBooks Online Advanced
AllayPay
Bookkeep
CDGcommerce
Freedom Merchants
Mailchimp
MarginEdge
ReturnPro
Stax
Womply
WooCommerce
eCard Systems
Claim MicroBiz Cloud and update features and information
Claim MicroBiz Cloud and update features and information
Claim ShopKeep and update features and information
Claim ShopKeep and update features and information