MicroBiz Cloud

MicroBiz Cloud

MicroBiz LLC
RetailEdge

RetailEdge

High Meadow Business Solutions
+
+
Learn More
Update Features
Visit Website
Add To Compare
Add To Compare

About

MicroBiz Cloud is cloud-based point of sale (POS) and retail automation software specifically created for independent retailers. Equipped with automation features for real-time inventory, auto purchasing, order/delivery management, and customer relationship management- all of which can save hours of management time and help businesses run more efficiently. MicroBiz Cloud is a web-based and enables retailers to ring up sales on a desktop, tablet or Mac, publish financials to QuickBooks, manage multiple locations, and integrate seamlessly with the WooCommerce ecommerce application. Our POS software includes features enabling retailers to compete in today's marketplace, including: 1) service department management for high margin repairs, alterations and services 2) sale of items not in stock via special orders, 3) phone orders, 4) credit accounts/AR, customer-based pricing, among others.

About

RetailEdge is an easy to use and feature-rich point of sale (POS) and inventory management software solution for retail businesses. RetailEdge offers multi-location support, credit card processing, website integration, mobile POS, and gift card management capabilities within a suite. The solution supports secure and mobile payments like EMV and Apple Pay and integrates with multiple e-commerce platforms for efficient order processing and price updates. RetailEdge was developed in June of 1989 to provide a powerful, flexible, full-featured POS software and hardware solution at a reasonable price that is easy to install, use, and configure, but also affordable to maintain and run. We strongly believe that a good POS solution, in addition to providing great features for a low price, must be supported well. So we have developed a strong support system that provides a backbone of local resellers and quick access to US-based Tier 3 (highest) level support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

MicroBiz supports small and mid-sized specialty retailers, multi-store and/or multi-channel retailers, retailers running WooCommerce or QuickBooks Online, and retailers with repair and service departments.

Audience

Caters to small and mid-sized retailers with multiple locations who require a reliable point of sale and inventory management software solution.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Front Register - Quickly scan items into the register using bar codes – or add items with one touch. Discount individual items, groups of items or the entire transaction. You can do price checks and check inventory. It’s so intuitive that employees will be able to use the POS application with almost no training. Filtered Product Search - Use multiple ways to search for products and add them to a transaction. In addition to the top product search bar, MicroBiz Cloud features a flexible advance search feature. This feature allows you to search by item name, SKU, style, UPC or Alternate ID. Search results can be displayed in table format or as product tiles. Advanced filters allow you to view results by category, vendors, brand, color, size or other attribute. Customer Order - Use the Orders in Progress capabilities in MicroBiz to manage layaways, phone orders and orders in progress. You can collect a deposit and set whether the order will be fulfilled via store pick-up, shipment or delivery. Product Record - Our product records make your job easier by offering all kinds of flexibility and capabilities around product type (simple products, matrix products, prompt for price, services, etc) and pricing strategies (discounts, promotions, customer-based pricing, quantity-based pricing). Special Orders - Manage sales of items not in stock that need to be special ordered from vendor. Special order items are grouped so that they can be quickly added to a vendor purchase order. Special order items are tagged through the ordering and fulfillment process, so that they can be treated differently than standard items in purchase orders and vendor shipments. Customer Summary - MicroBiz features a front register that tells you everything that you need to provide excellent customer service. In addition to contact information, the front register customer summary displays the customer pricing group, issuance and redemption of gift cards purchased by the customer, store credits linked to the customer, outstanding special orders and status of the default credit account. View more images or videos

Screenshots and Videos

Play Video Sales-Screen Inventory-Editor Customer-Manager Sales-Manager RetailEdge-Dashboard Integrations View more images or videos

Pricing

$60.00/month
Pricing is per store with a single register. Additional registers are priced at $30/month.
There are no limitations or additional charges for back-end users.
Free Version Not Supported
Free Trial Supported

Pricing

$495.00/one-time
RetailEdge Version 8.2 Point of Sale Software - $495
Client Workstation - $225
Mobile Syncing Island Workstation - $450
Enhanced Support Plan (Extended Support Hours) - $45/month (optional)
Monthly Updates Plan - $5 per workstation/month (optional)
Multi-Location Synchronization Software - $950
RetailEdge API Server - Free with Cloud Services
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I'm a user of MicroBiz for more than twenty years and its format is familiar to each version with modern media options such as remote access.
  • Great order management capabilities. We use for phone orders, deliveries, layaways, special orders, and service work. We look at a lot of cloud POS systems and MicroBiz has a unique combo of an easy-to-use POS register and some good order management workflow. The reporting is also good. Reports have a lot of filters ability to be customized.
  • We run a garden supplies store, and MicroBiz is working great for us. We like the ability to have customer based pricing tiers allowing us to charge different prices on the same product for the same customer. We also use the credit account feature that allows us to charge purchased to a house account and send an AR statement at the end of the month.
  • The software is very easy to use and employees grasp how to use it very quickly. Graphs and pie charts gives you quick access to income and profit and are very useful for reviewing the performances of multiple stores (I have 5). Fantastic value for money. Very responsive and highly accurate customer support.

Cons

  • I cannot slight anything about MicroBiz because they have supported me throughout all my accounting needs.
  • It would be great if there were more custom fields that could be added to product records. Receipts and invoices are missing bar codes, so to do a return of a transaction you need to enter the transaction number. It would be if the system would remember the filter setting on the reports that we use the most.
  • We wish that there was more flexibility designing the receipt. There is some ability to customize it but we wanted to copy our old receipt. Also to import products and customers from out old system, we needed to cut and paste the date from t=our old system into a CSV template provided by MicroBiz. We wished that the system would import data from the files exported from our old system. This took a little extra time.
  • Very little, nothing which springs to mind. I could not find a way to compare the total daily sales of a store over the course of a month.

Pros from Real Users

Pros

  • I have been using RetailEdge (RE) for 15 years to help manage my small business. RE is a fantastic database that allows for multi-faceted reports to assist with decision making to manage and grow my business. Need tech support? They are there for you! And yes a real human will be assisting you. You guys are great! RE is always updating their system to accommodate any needs you may want or need and at a reasonable price. So glad I chose your product over other competitors. Thank you :)
  • The soft is easy to use, it is reliable, easy to use, the back office features really amazes me and the support bus on point.
  • Extremely simple to set up and use, customer service very understanding and super fast to response, very well priced, loaded with amazing features, one time payment.
  • Isaac guided me through my mistakes, and he advised me in a professional way until he fixed them. Thank you Isaac.
  • The support and sales teams are responsive. They go above and beyond and the product is constantly evolving based on users' input.
  • There are is not a huge investment and all your data can be exported to Excel. This was a huge influence as I was unsure when starting my business what type of system I would actually need. If I changed my mind I could transfer data. After 10 years I have not changed my mind. Very low monthly fees and great customer service.
  • Easy to learn. Easy to customize to my unique store. Multiple locations all can seen from any location. Support team Is GREAT and fast to return call and questions.
  • Many options available, easy to use, lots of reports to create different type of reports for different task.
  • I love how customizable RE is, their customer support is top notch, and their pricing is unmatched. Plus, it's super easy to use, and has proven reliable for the 5 years I've had it, so far!
  • With 0 experience in using POS software this program was super easy to install, setup, and use! Customer Service is excellent, they answer any questions you have!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

MicroBiz LLC
Founded: 1985
United States
www.microbiz.com

Company Information

High Meadow Business Solutions
Founded: 1989
United States
retailedge.com

Alternatives

Cumulus Retail

Cumulus Retail

Celerant Technology

Alternatives

POS Nation

POS Nation
Vibe Retail

Vibe Retail
ARBA Retail Systems

ARBA Retail Systems
jStock POS

jStock POS

Creative Software Solutions
Perfect Point of Sale System

Perfect Point of Sale System

SARU TECH
Quantic POS

Quantic POS
NurseryOS

NurseryOS

InfoTouch
Rain Point of Sale

Rain Point of Sale

Rain Retail Software
View All
Loyverse POS

Loyverse POS

Loyverse
View All

Categories

Point of Sale Supported
Retail Management Supported
Retail POS Systems Supported

Categories

Apparel Management Supported
Consignment Supported
Convenience Store Supported
Customer Loyalty Supported
Garden Center Supported
Inventory Control Supported
Inventory Management Supported
Payment Processing Supported
Point of Sale Supported
Retail Management Supported
Retail POS Systems Supported
Winery Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Retail Management Features

Commission Management Not Supported
CRM Supported
eCommerce Supported
Email Marketing Not Supported
Employee Management Supported
Loyalty Program Not Supported
Mail Order Not Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Not Supported
Discount Management Supported
eCommerce Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Not Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Retail Management Features

Commission Management Supported
CRM Not Supported
eCommerce Supported
Email Marketing Not Supported
Employee Management Not Supported
Loyalty Program Supported
Mail Order Not Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Supported
Discount Management Supported
eCommerce Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Supported
Show More Features

Apparel Management Features

Billing & Invoicing Supported
Catalog Management Not Supported
Inventory Management Supported
Materials Management Not Supported
Order Management Supported
Product Management Supported
Production Management Not Supported
Purchasing Supported
Returns Management Supported
Shipping Management Not Supported
Supplier Management Not Supported
Supply Chain Management Not Supported
Time and Action (TNA) Calendar Not Supported
Warehouse Management Supported

Consignment Features

Consignor Management Supported
Customer Database Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Point of Sale (POS) Supported
Pricing Optimization Supported

Convenience Store Features

Deli / Restaurant Management Not Supported
Employee Management Not Supported
Fuel Management Not Supported
Fuel POS Not Supported
Grocery POS Supported
Inventory Management Supported
Lottery Management Supported
Loyalty Program Supported
Multi-Store Supported
Price Book Supported
Retail Management Supported
Single Store Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Garden Center Features

Billing & Invoicing Supported
Customer Management Supported
Inventory Management Supported
Purchase Order Management Supported
Returns Management Supported

Inventory Control Features

Allocation Supported
Barcoding Supported
Cost Tracking Supported
Forecasting Not Supported
Item Management Supported
Order Management Supported
Procurement Management Not Supported
Reorder Management Supported
Serial Number Tracking Supported
SKU / UPC Codes Supported
Supplier Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Supported
Online Payments Not Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Supported

Winery Features

Barrel Management Not Supported
Billing & Invoicing Supported
Cellar Management Not Supported
Inventory Management Supported
Order Management Supported
Point of Sale (POS) Supported
Production Tracking Not Supported
Vineyard Management Not Supported
Wine Club Management Supported

Integrations

QuickBooks Online Supported
CardConnect Not Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Online Advanced Supported
ShipStation Not Supported
Shopify Not Supported
TSYS Not Supported
WooCommerce Supported
Worldpay Not Supported
View All 3 Integrations

Integrations

QuickBooks Online Supported
CardConnect Supported
QuickBooks Desktop Premier Supported
QuickBooks Desktop Pro Supported
QuickBooks Online Advanced Not Supported
ShipStation Supported
Shopify Supported
TSYS Supported
WooCommerce Not Supported
Worldpay Supported
View All 8 Integrations
Claim MicroBiz Cloud and update features and information
Claim MicroBiz Cloud and update features and information