MetroFax

MetroFax

J2 Global
eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
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About

Whether you’re a small business with basic fax needs or a large company that needs a high-volume plan, we have a faxing solution for you. Send and receive fax pages no matter where you are — email, the Web, even your smartphone. In addition to saving paper, you’ll never miss a fax and have the speed, security, and convenience that MetroFax Internet faxing provides. Enjoy a 1 month free trial and see how Internet faxing can boost productivity and provide both convenience and value that a fax machine can’t match. Select one of our low monthly plan options or save even more with a discounted annual plan.

About

eFax Corporate is a HIPAA-compliant, secure cloud fax service that allows organizations to send and receive faxes online from any PC, laptop, smartphone or tablet. We help many organizations cut costs, reduce management overhead and increase productivity while maintaining regulatory compliance and enhancing security. We use TLS encryption and AES 256-bit encryption for faxes in transit and at rest, and our secure fax API integrates to your applications. eFax Corporate offers more business faxing and secure information exchange solutions, with advanced fax annotation, mobile apps, regulatory compliance, and a secure fax API that integrates to your existing business applications such as a CMS or EHR system and can power high volume faxing— eFax Corporate is your comprehensive fax solution.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes that need an online fax service

Audience

Organizations with multiple fax users or high volume faxing. We help users meet compliance requirements in highly-regulated industries.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.95 per month
$8.30 per month if billed annually
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 1.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing at this point when I am paying double what I should be! Not very helpful when I am a small business!

Cons

  • MetroFax does not support telephone calls when you have a billing problem. I have been getting overcharged for 6 months ...they are charging my credit card for the monthly rate 2 times a month. It is not showing on my MetroFax account so where is the extra $9.95 a month going?!?!?!?!? I am waiting on answers from the online emails but the #888 number gives you the wrong emails addresses as well!!!!

Pros & Cons from Real Users

Pros

  • It works to send and receive faxes. Possible to send from email. HIPAA compliant.
  • eFax was simple and easy. It was expensive and only got more expensive. They tried to save me money by moving to Consensus-their new product.

Cons

  • Clunky, dated platform. Terrible support. Incompetence with billing.
  • eFax could not get me my faxes in only single send- per referrals- so I paid much more for multiple faxes of the same item. They also could not handle/remove SPAM faxes, so I had to pay for those also. Finally their support is not good and one person could not handle issue. Each issue needed 2 or more people/calls/departments to address issue-many issues NOT corrected. Consensus is ONLY for tech-savvy Enterprise users who need lots of bells and whistles-BEWARE.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

J2 Global
Founded: 1997
United States
www.metrofax.com

Company Information

Consensus Cloud Solutions Inc
Founded: 1995
United States
enterprise.efax.com

Alternatives

Fax.Plus

Fax.Plus

Alohi

Alternatives

Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
FAXAGE

FAXAGE

EC Data Systems
Nextiva vFAX

Nextiva vFAX

Nextiva
Fax.Plus

Fax.Plus

Alohi

Categories

Categories

Online Fax Features

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Fax Server Features

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Integrations

8am CasePeer
Consensus Clarity
Consensus Harmony
CredentialingSpectrum
DynaFile
Lyniate Corepoint
OptiMantra
Rhapsody

Integrations

8am CasePeer
Consensus Clarity
Consensus Harmony
CredentialingSpectrum
DynaFile
Lyniate Corepoint
OptiMantra
Rhapsody
Claim MetroFax and update features and information
Claim MetroFax and update features and information
Claim eFax Corporate and update features and information
Claim eFax Corporate and update features and information