Mercury One Plus vs. eClinicalWorks Comparison


Mercury One Plus CrisSoft	eClinicalWorks	+	+
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About Mercury One Plus is a Medical Practice Management solution that puts the fundamentals of Revenue Cycle Management at your fingertips; it acts as a stepping stone from standard billing to intermediate billing. Mercury One Plus is offered exclusively on the cloud, with the highest level of security- you can access your data anywhere 24/7. A complete product with big functionality, Mercury One Plus includes: patient demographics input, 100 plus reports to choose from, charge entry, full history of patient activity, ERA posting, credit card acceptance, and much more. Mercury Products are HIPAA compliant with a guaranteed connection to any clearinghouse or insurance company. Mercury One Plus's automated job system will facilitate a daily system tune-up: housecleaning; folder maintenance; daily backups; 837 exports; 835 imports;HL7. All subscriptions come with the expert help of CrisSoft Support. Willing to partner/intergrate with all EMR's through REST.	About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Mercury One Plus is the best option for any and all types of specialties. Designed with growth in mind to our larger product, Mercury One Plus is a concise application which puts the fundamentals of Revenue Cycle Management into the medical billing process.	Audience Healthcare providers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $249.00 $249.00 user/month Free Version Free Trial	Pricing $499.00/month/user Free Version Free Trial
Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews
Pros & Cons from Real Users Pros Not too difficult to use, excellent customer service, price is reasonable compared to others, there are a variety of features available. The staff really make this product great, knowledgeable, friendly and there when you need them most. Product is easy to use and if you have any questions, staff instantly is there to help with a call or email. The support team is what sold us on this product. They are so helpful and willing to do whatever it takes. The system itself is usable for all types of healthcare needs. The system is user friendly. We had no problem with our staff navigating the system. The options are unlimited. The reports helped all my providers. The system is sound and always up. The support is above all else. I am a billing service and work with 12-15 client softwares. None are as accessible and responsive as Mercury. We chose Mercury as our house software after 23 years of working in countless PM systems. The features and customizations are abundant if you desire, they’re available. Cons If you don't logout correctly the browsers has to be closed and reopened before you can login again. Product looks a little outdated, but the staff makes up for it hands down. The reports could have more options on formatting. So many options can be overwhelming but they have ways to limit the views. So many features, it can appear overwhelming initially.	Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information CrisSoft Founded: 2000 United States www.crissoft.com/	Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com
Alternatives Mercury Medical CrisSoft	Alternatives RXNT
Benchmark PM Benchmark Solutions	Elation Health
DrChrono	Service Center Office Ally
OptiMantra	Foothold Foothold Technology
Carepatron View All	Epion Health View All
Categories Chiropractic Medical Billing Medical Coding Medical Practice Management Mental Health Occupational Therapy Optometry Patient Portal Physical Therapy Revenue Cycle Management Speech Therapy Therapy	Categories Clinic Management Clinical Documentation Electronic Medical Records (EMR) Healthcare ERP Medical Billing Medical Practice Management Medical Scheduling Revenue Cycle Management Telemedicine Value-Based Care Wound Care
Medical Billing Features Claims Processing Claims Scrubbing Code & Charge Entry Compliance Tracking Customizable Dashboard Dunning Management Invoice History Patient Eligibility Checks Practice Management Quotes/Estimates Remittance Advice Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Revenue Cycle Management Features Accounts Receivable Claims Management Collections Management EHR/EMR Integration For Healthcare ICD-10 Compliance Insurance Verification Medical Billing Patient Portal Patient Registration Patient Scheduling Payment Processing Show More Features Chiropractic Features Appointment Management Billing & Invoicing Claims Management EHR Certified Outcome Assessments Patient Account Management Patient Records SOAP Notes Mental Health Features Appointment Reminders Appointment Scheduling Assessment & Treatment Plans Billing & Invoicing Claims Management E-Prescribing EDI EMR / EHR HIPAA Compliant Inpatient / Residential Multi-Provider Practice Patient Portal Personnel Management Progress Notes Single Provider Practice Occupational Therapy Features Assessment Management Billing & Invoicing Care Plan Management Insurance Management Patient Records Patient Registration Patient Scheduling Practice Management Progress Tracking Optometry Features Appointment Management Insurance Management Inventory Management Patient Records Recall Tracking Patient Portal Features Appointment Confirmations Appointment Scheduling Bill Payment Care Plans Care Summaries EHR-Agnostic Health Record Access Intake Forms Lab Results Prescription Renewals Secure Messaging Video Consultations Physical Therapy Features Activity Monitoring Appointment Management Assessments Billing & Invoicing Exercise Management Insurance Management Multi-Location Patient Records Practice Management Progress Notes Treatment Plans Speech Therapy Features Assessment Management Billing & Invoicing Care Plan Management Insurance Management Patient Scheduling Progress Tracking SOAP Notes	Revenue Cycle Management Features Accounts Receivable Claims Management Collections Management EHR/EMR Integration For Healthcare ICD-10 Compliance Insurance Verification Medical Billing Patient Portal Patient Registration Patient Scheduling Payment Processing Show More Features Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition
Integrations AGS AI Platform Arrendale Associates Artera Avalon Laboratory System CGM LABDAQ CloudApper EMR Link DOCTRIX DocSpera Flip HealthArc InvisaClaim Mend OhMD OpenPM Persivia CareTrak Phreesia Sevocity EHR Solventum Fluency Direct XpertCoding iCareBilling Show More Integrations View All 3 Integrations	Integrations AGS AI Platform Arrendale Associates Artera Avalon Laboratory System CGM LABDAQ CloudApper EMR Link DOCTRIX DocSpera Flip HealthArc InvisaClaim Mend OhMD OpenPM Persivia CareTrak Phreesia Sevocity EHR Solventum Fluency Direct XpertCoding iCareBilling Show More Integrations View All 70 Integrations
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