+
+

Related Products

  • Birdeye
    5,192 Ratings
    Visit Website
  • UENI
    9,549 Ratings
    Visit Website
  • DoctorConnect
    85 Ratings
    Visit Website
  • Filecamp
    177 Ratings
    Visit Website
  • 800.com
    2,381 Ratings
    Visit Website
  • Summ
    842 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • Ecwid
    1,030 Ratings
    Visit Website
  • Pocomos
    45 Ratings
    Visit Website
  • HR Partner
    205 Ratings
    Visit Website

About

Merchynt helps thousands of small businesses get found and chosen by more local customers online by optimizing their business profiles on major search platforms, including Google, Facebook, Yelp, Siri, TripAdvisor, and 40 others. The Merchynt platform is best for small businesses that find advertising to be too expensive or ineffective. This is not regular website SEO! It's proven to work faster and cost less. 87% of people pick a local business based on their reviews! That's why Merchynt also gives you the tools you need to get more 5-star customer reviews on Google & Yelp, so your business profile will rank higher, and convert more visitors to customers. Email or text your customers the Merchynt Review Request Tool and watch the positive reviews come flying in and your sales soar. Merchynt is used by thousands of small businesses and is rated Excellent on Trustpilot. Get started with their free trial today! Plans start at just $55 per month.

About

Grow brand trust. Show brand trust. Trustpilot reviews get you closer to your customers and power your business forward. Built on honesty and transparency, Trustpilot is the people's choice for reviews. With over 400,000 businesses reviewed and 1.1 trillion ratings and reviews displayed in Google annually, companies use Trustpilot to establish credibility and improve their reputation. Get great reviews by making it easy for customers to leave reviews. Tap into your customers' desire to share their experiences and build your brand. Increase conversions with the power of your customers. Share your best reviews everywhere customers are looking. Turn customer reviews into increased influence and sales. Trustpilot is the world's most powerful review platform. Every heartfelt review helps create ever-improving experiences for both people and companies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses that want more local customers without having to spend a lot of money

Audience

Companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$80 per month
We offer 2 plans to fit any small business's budget. You can sign up for our annual plan for just $650 per year or go month-to-month for only $80 per month. Both plans come with our 100% satisfaction money-back guarantee!
Free Version
Free Trial

Pricing

$199.00 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 2.4 / 5
ease 4.0 / 5
features 3.6 / 5
design 4.0 / 5
support 2.4 / 5

Pros & Cons from Real Users

Pros

  • - Recognized consumer brand that many shoppers know and actively check - Centralized hub for collecting customer feedback in one place - Basic API access and embeddable widgets available for website integration
  • The popular review service. Well known brand for customers not only in Europe but in United Status too.
  • Trustpilot is a complete system to be able to consult complete reviews on any type of website or specific categories. The first thing I like is that Trustpilot has a wide variety of different categories where various customer experiences and reviews are stored from banks, clothing stores, furniture stores, pet stores and many more categories, this is great for the consumer can consult detailed reviews of a store before buying a product. TrustPilot allows you to filter recent or old reviews, allows you to filter information from companies and web pages, information such as domain, physical address of each company, details and history of each company. Trustpilot allows you to consult company information, this helps a lot to improve the confidence of potential customers who want to purchase a product or service.
  • Decent user interface, but that's about it. There's not much more to say here. The interface is nice but Trustpilot has huge issues otherwise.
  • Good website interface. Easy to read or provide review. Covers most of the software and websites. Decent amount of trusted reviews. Free to use.

Cons

  • - Publishes unverified negative reviews with zero proof of purchase, order history, or evidence of an actual customer relationship - Blocks businesses from inviting satisfied customers to review unless they pay a ~€500/month subscription - Company profiles cannot be deleted, permanently locking businesses into reputational exposure even after they stop using the service - Moderation enforces double standards: fake reviews from non-customers often stay published, while genuine reviews from real customers are removed - Freezes legitimate user accounts and rejects proof of purchase when flagging authentic feedback as fake - Poor technical value: basic API features and widgets are presented as premium innovations despite enterprise-level pricing - Creates a distorted ecosystem where angry voices are amplified for free and honest positive feedback is trapped behind a paywall
  • Violation of agreement and extortion from Trustpilot
  • Everything in Trustpilot is very good, it is a very complete platform to write and read new reviews about various web pages or physical sites such as restaurants or any place that you want to check about its reputation. Trustpilot's overall design is very good and works flawlessly, the review consulting and moderation time for each review is relatively short, posting in about 12-24 hours. I have never had any problems with Trustpilot.
  • In my opinion, there is little to no review moderation on Trustpilot. I believe you can find fake reviews on almost any product or service. They are easily spottable because they have little to do with the product or service being reviewed, or are all written in the same sort of template, which indicates the company wrote the reviews themselves.
  • A large amount of vague & silly one line reviews can also be found - It definitely needs to increase moderation to ensure quality control. No integration with LinkedIn - It should use LinkedIn as login source to fetch honest reviews.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Merchynt
Founded: 2017
United States
www.merchynt.com

Company Information

Trustpilot
Founded: 2007
Denmark
business.trustpilot.com

Alternatives

Alternatives

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Local Marketing Features

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Brand Management Features

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Integrations

Facebook
X (Twitter)
Anecdote
Avarup
Clientpulse
Cloutly
Dext
DrapCode
Hootsuite
Klaviyo
LocalClarity
Meltano
Octane11
ReplyGenius
RightResponse AI
Scanlo
Stackreaction
Trustivo
Umanest
cuzir

Integrations

Facebook
X (Twitter)
Anecdote
Avarup
Clientpulse
Cloutly
Dext
DrapCode
Hootsuite
Klaviyo
LocalClarity
Meltano
Octane11
ReplyGenius
RightResponse AI
Scanlo
Stackreaction
Trustivo
Umanest
cuzir
Claim Merchynt and update features and information
Claim Merchynt and update features and information
Claim Trustpilot and update features and information
Claim Trustpilot and update features and information