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About

Chargeback deflection with the highest efficiency. Say goodbye to chargebacks with our seamless merchant-issuer collaboration. Merchanto offers an easy-to-use, all-in-one solution designed to eliminate chargebacks completely. As an official partner of Visa and MasterCard, Merchanto connects you to a global network, covering over 99% of all Visa and MasterCard issuers with just one simple integration. We enable near-real-time sharing of dispute data and transaction details between financial institutions and merchants. Supported by thousands of issuers worldwide, our platform offers pre-dispute resolution, stopping chargebacks before they even occur. Join Us Today and Safeguard Your Merchant Account Once & Forever.

About

​RetailPath is an advanced platform designed to automate and streamline the management of retail shipping chargebacks, enabling Consumer Packaged Goods (CPG) brands to recover revenue from invalid chargebacks efficiently. It offers "zero-click disputes," allowing teams to focus on revenue-driving activities while automating the dispute process to achieve better outcomes. It features auto-proof document collection, providing secure, encrypted storage for essential documents like bills of lading, purchase orders, and invoices, ensuring all critical information is consolidated in one place. RetailPath also delivers deep analytics with real-time insights, helping teams identify and address issues promptly to enhance operational efficiency. It supports industry-leading integrations, connecting seamlessly with existing systems such as Electronic Data Interchange (EDI) providers and third-party logistics partners, facilitating automatic import.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Stop chargebacks through merchant-issuer collaboration

Audience

Operations managers interested in a tool to automate the dispute process for invalid retail shipping chargebacks, thereby improving revenue recovery and operational efficiency

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$32
No monthly or initial fees for customers

Operate seamlessly with zero extra costs. Pay only for the valuable payload.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 3.5 / 5
design 3.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • A lot. UI\UX Customer support so confident and competent Great pricing terms (with no extra fees or monthly fixed charges)
  • Covers all my needs and solves the key pain points for my business. Reliable product with strong functionality.

Cons

  • For 100% they need more integrations under the hood (but slack automation works really smoothly)!
  • The platform’s design feels outdated and could use a refresh.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Merchanto
Founded: 2022
Latvia
merchanto.org

Company Information

RetailPath
United States
retailpath.xyz/

Alternatives

Alternatives

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Not Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Not Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Supported

Integrations

Braintree Supported
Ethoca Supported
PayPal Supported
Paysafe Supported
Rapyd Supported
Shopify Supported
Slack Supported
Stripe Supported
Visa Intelligent Commerce Supported
Zendesk Supported

Integrations

Braintree Not Supported
Ethoca Not Supported
PayPal Not Supported
Paysafe Not Supported
Rapyd Not Supported
Shopify Not Supported
Slack Not Supported
Stripe Not Supported
Visa Intelligent Commerce Not Supported
Zendesk Not Supported
Claim Merchanto and update features and information
Claim Merchanto and update features and information
Claim RetailPath and update features and information
Claim RetailPath and update features and information