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About

Offer superior customer experiences in-store and online, improve staff productivity, generate more sales and unlock the in-store data black box with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture gives you the freedom to decide how you transform your stores, the flexibility to work with the systems of your choice, and the agility to do it quickly. Give your customers fluid, flexible and fast Checkout compared to legacy monolithic POS. Complete end-to-end platform, from Assisted Selling and Clienteling through to Remote Selling via WhatsApp and Universal Basket creation. In-store Self-Service Solutions with Basket Transfer & Checkout Capabilities, and Remote 121 Conversations directly with Store Associates. Customer Behaviour Data from First Touch, through to Basket Creation and Final Transaction, Sales Associate Activity and Product Funnel Interest.

About

RetailStack is a modern commerce platform designed to unify traditional and digital retail operations into a single, flexible system that connects customers, products, and transactions across all channels. It reimagines the traditional point of sale by expanding it into a complete commerce platform that provides a unified view of customer behavior and transaction data, enabling businesses to understand who their customers are, what they purchase, and what drives their decisions. It includes a rich set of out-of-the-box capabilities built on a cloud-native, flexible architecture, allowing enterprises to adapt quickly to changing market conditions while maintaining scalability and performance. It integrates core functionalities such as loyalty programs, product management, transaction processing, and stored value systems, creating a single source of truth for both in-store and digital sales.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retailers and businesses searching for a solution to manage their sales and every day operations

Audience

Retail, restaurant, and multi-location businesses that need a unified platform to manage in-store and digital sales, customer data, and operations in one system

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Mercaux
Founded: 2013
United Kingdom
mercaux.com

Company Information

RetailStack
Founded: 2019
United States
retailstack.com/platform/

Alternatives

Alternatives

ETP Unify

ETP Unify

ETP Group

Categories

Clienteling Supported
Retail Execution Supported

Categories

Retail Management Supported

Retail Execution Features

AI / Image Recognition Not Supported
Collaboration Tools Supported
Data Collection Supported
Inspection Supported
Pricing / Placement Optimization Supported
Product Education Supported
Product Promotion Strategy Supported
Retail Site Audit Supported
Workforce Management Supported

Integrations

JRNI Supported
SAP Analytics Cloud Supported
Salesforce Supported

Integrations

JRNI Not Supported
SAP Analytics Cloud Not Supported
Salesforce Not Supported
Claim Mercaux and update features and information
Claim Mercaux and update features and information
Claim RetailStack and update features and information
Claim RetailStack and update features and information