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About

Offer superior customer experiences in-store and online, improve staff productivity, generate more sales and unlock the in-store data black box with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture gives you the freedom to decide how you transform your stores, the flexibility to work with the systems of your choice, and the agility to do it quickly. Give your customers fluid, flexible and fast Checkout compared to legacy monolithic POS. Complete end-to-end platform, from Assisted Selling and Clienteling through to Remote Selling via WhatsApp and Universal Basket creation. In-store Self-Service Solutions with Basket Transfer & Checkout Capabilities, and Remote 121 Conversations directly with Store Associates. Customer Behaviour Data from First Touch, through to Basket Creation and Final Transaction, Sales Associate Activity and Product Funnel Interest.

About

Provide your store associates with access to real-time inventory for the full product catalog anywhere in the enterprise. Offer superior shipping options and reduce discounting by shipping from any location with inventory. Increase customer convenience by combining store and endless aisle orders into a single transaction. Access the entire product catalog with descriptions, prices, images, reviews, and more, without ever leaving the customer's side. Accurate inventory is hard. Make it easy with a single view of all inventory supply and demand. Maintain your existing master systems for products, pricing, promotions, and inventory, ensuring consistent and complete information across the entire enterprise. Analyze data in your preferred BI tools, including order, inventory, payment events, and more. All of this data is exposed via streaming APIs which have access to all events that take place within the platform.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retailers and businesses searching for a solution to manage their sales and every day operations

Audience

Retail stores searching for a platform that provides their store associates with access to real-time inventory for the full product catalog

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Mercaux
Founded: 2013
United Kingdom
mercaux.com

Company Information

NewStore
Founded: 2015
United States
www.newstore.com

Alternatives

Alternatives

Runit RealTime Cloud

Runit RealTime Cloud

Runit Systems
New Black EVA

New Black EVA

New Black

Categories

Clienteling Supported
Retail Execution Supported

Categories

Clienteling Supported
Order Management Supported
Point of Sale Supported
Retail Execution Supported
Retail Management Supported
Retail POS Systems Supported

Retail Execution Features

AI / Image Recognition Not Supported
Collaboration Tools Supported
Data Collection Supported
Inspection Supported
Pricing / Placement Optimization Supported
Product Education Supported
Product Promotion Strategy Supported
Retail Site Audit Supported
Workforce Management Supported

Integrations

Salesforce Supported
Amazon Web Services (AWS) Not Supported
Canopy Not Supported
Endear Not Supported
JRNI Supported
SAP Analytics Cloud Supported
Shopify Not Supported
Syrup Not Supported
Toolio Not Supported
Zendesk Not Supported

Integrations

Salesforce Supported
Amazon Web Services (AWS) Supported
Canopy Supported
Endear Supported
JRNI Not Supported
SAP Analytics Cloud Not Supported
Shopify Supported
Syrup Supported
Toolio Supported
Zendesk Supported
Claim Mercaux and update features and information
Claim Mercaux and update features and information
Claim NewStore and update features and information
Claim NewStore and update features and information