Mentor

Mentor

Custom Solutions Group
+
+

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About

Mentor is a one-on-one customer feedback platform that makes creating positive customer experiences easy. Thriving businesses are built by happy customers, and happy customers are created through personalized interactions. Mentor allows you to collect, track, and analyze customer feedback in real time so you can address customer concerns directly and immediately. Get context on your customer’s situation and filter feedback based on specific incidents. Our advanced AI technology analyzes customer emotion and categorized feedback as positive, negative, or neutral. Customers can leave feedback in multiples ways, whether it’s an open text box, survey, image, or video. Mentor goes beyond the standard customer satisfaction survey. Our platform offers fact-based, customer-driven data that helps you identify specific customer experiences for a personalized solution.

About

Qooper is a best in class mentoring software used by companies, universities, and associations to design, run, and scale their mentoring programs. Organizations choose Qooper to build structured mentoring programs that drive career development, engagement, upskilling, retention, succession, and onboarding outcomes. Some of the most common use cases are career mentoring, new hire onboarding, HiPo and future leaders, student mentoring, and member mentoring programs. Qooper's key solutions include mentoring program templates, smart matching algorithm, mentorship training library, meeting agendas and automated follow up, mobile app, and in depth reporting and ROI analytics connected to people outcomes. Enterprise-ready with SOC 2 certification, GDPR compliance, HRIS integrations, calendar and video call integrations and SSO — robust and with easy integration guides.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations searching for a Training solution

Audience

Companies (Large Enterprises), Universities, Associations, Government

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Pricing available upon request.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I liked my mentor a lot, and we set up our goals, meetings, and feedback here. Also, the resources were helpful to use during our meetings. It was very easy for me to use. Easy mentor match, easy to manage the mentoring relationship, track my progress, and get a certification here. My group was awesome too, and it allowed me to connect with other teachers.

Cons

  • Not much so far. I like the new content they provide for meetings and the new interface looks even better.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Custom Solutions Group
United States
www.csgglobal.com

Company Information

Qooper
Founded: 2016
United States
qooper.io

Alternatives

Alternatives

Mentornity

Mentornity

Mentornity LLC
Together Mentoring

Together Mentoring

Together Software

Categories

Categories

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Mentoring Features

Action Item Tracking
Appointment Scheduling
Billing & Invoicing
Client Management
Course Management
Goal Management
Mentor Matching
Program Management
Progress Tracking

Integrations

ADP Vantage HCM
BambooHR
Google Calendar
Google Forms
Microsoft Azure
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Okta
OneLogin
Oracle PeopleSoft
SAP SuccessFactors
SAP SuccessFactors Learning
Slack
SurveyMonkey
UKG Pro
Workday Adaptive Planning
Workday Extend
Workday HCM

Integrations

ADP Vantage HCM
BambooHR
Google Calendar
Google Forms
Microsoft Azure
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Okta
OneLogin
Oracle PeopleSoft
SAP SuccessFactors
SAP SuccessFactors Learning
Slack
SurveyMonkey
UKG Pro
Workday Adaptive Planning
Workday Extend
Workday HCM
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