Menlo vs. TBW (The Broker's Workstation) Comparison Chart

Macaw AMS is for selling Insurance. Brokers, MGAs, MGUs, Program Managers and Lloyds Coverholders can use Macaw AMS to automate their operating model. Macaw AMS is built with a customer-centric model. It supports CRM, Sales, Underwriting, Rating, Policy Servicing, Claims Intimation and Billing. Self-service portals are available for Customers, Producers and Carriers. The reporting, analytics and visualization capabilities are best-in-class. Macaw AMS comes with in-built Document Management and Task Management facilities. It has several ready adaptors to provide integrated & in-flow facilities for eSignature, Payment, OFAC check, Mass Emailing and Computer Telephony, using 3rd Party Services. Macaw AMS is hosted in cloud and tested for cyber security. Technology-wise, the screens are responsive and can be used from web / mobile / tablet. The database is relational and the core components are written in Java. At the peak, Macaw AMS can process 500-1000 Policies within one day.

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it combines best-in-class CRM across sales, marketing, and service with an AI-native, no-code engine that lets business teams automate workflows, deploy AI agents, and adapt processes without developer dependency. The platform includes Creatio Business Studio for building applications and AI agents using natural language and visual designers, and Creatio AI Studio — a dedicated environment for managing the full enterprise agent lifecycle, from building and deploying to governing and optimizing agents at scale. The AI CRM suite covers Marketing, Sales, and Service, each with embedded AI agents that handle routine tasks autonomously so teams can focus on higher-value work. Creatio's Unlimited Enterprise model removes per-seat, per-agent, and per-workflow pricing constraints entirely — the more your people and AI agents do together, the more value you get, without the cost scaling with it. The platform supports industry-specific deployments across 20+ verticals including financial services, manufacturing, high-tech, and public sector, backed by 700+ marketplace add-ons and a global network of 500+ partners. Recognized as a Leader and Strong Performer across multiple Gartner and Forrester reports, Creatio serves thousands of customers in 100+ countries. Creatio is headquartered in Boston, US, has 1000 employees, 7 offices globally, and $300M in revenue.

DrayMaster is the go-to tool for drayage carrier rate management, quicker quoting and improved collaboration, providing a simple web interface for looking up rates or integrating into an existing TMS. It is the only rate management solution that captures complete drayage rates beyond line haul and fuel surcharge with a full view to all accessorials, and the only neutral tariff management system and digital delivery platform designed specifically for the drayage industry. DrayMaster can also connect 3PLs, freight forwarders, and brokers with drayage providers utilizing great features including streamlined rate management and quoting, professional quotes that include all accessorials, simplified administration of complex rates, real-time access to current rate information, and a simple bid tool for quick RFP quoting. With DrayMaster, spend less time on challenging intermodal rates and more time growing your business.

Serving more than 25,000 professionals, Crelate is the AI-powered Living Platform™ for modern recruiting. Built for high-performing teams across executive search, direct placement, and in-house talent teams, Crelate combines a powerful ATS, robust Recruiting CRM, and intelligent sourcing in a single, flexible platform. With agentic AI, customizable workflows, and real-time insights, Crelate helps teams activate their proprietary data, reduce tool sprawl, and solve strategic recruiting challenges at scale. Since 2012, our mission has been to grow lasting prosperity for all by empowering entrepreneurship and employment.

Banyan Technology is redefining over-the-road shipping through LIVE Connect®, the industry’s most connected OTR freight management platform. Designed for Shippers, 3PLs and supply chain partners, LIVE Connect unifies Truckload, LTL, Final Mile and Parcel into a single freight ecosystem. More than a traditional TMS, LIVE Connect pioneered API-driven connectivity in LTL shipping, bringing real-time carrier integration and automated execution into a market once dominated by manual processes. Today, that foundation powers system integrations, predictive pricing, automated freight audit and embedded business intelligence that transform transportation data into operational advantage. With 3x more carrier connections than any other provider, Banyan delivers unmatched connectivity, optimized carrier selection and cost control. Founded in 2001 and headquartered in Cleveland, Ohio, Banyan continues to evolve alongside its clients, shaping the future of intelligent freight execution.

Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC | Short code | Toll-free | SimplyRCS (simplyrcs.ai): RCS Rich | RCS Media through API & No-Code Platform Voice: SIP Trunking | VoIP | Termination | Origination Numbers/DIDs: Local, short code & toll-free numbers | BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) | Carrier Information | Carrier Type (Fixed or Wireless) | Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support.

DropTrack is a music promotion platform that helps independent artists, labels, managers, DJs, playlist curators, blogs, radio contacts, and fans discover and engage with new releases. The platform supports targeted submissions, email campaigns, Spotify playlist placement, AI-generated press materials, and analytics for tracking who opened, played, downloaded, commented, or returned to a track. Artists can use DropTrack’s Music Analyzer to evaluate readiness, mood, genre, similar artists, and next steps before investing in promotion. DropTrack also helps users create album art, press releases, bios, track versions, and timestamped comments to prepare a more professional release. Labels and managers can manage multiple artists, run unlimited campaigns, use genre-based contact lists, and measure engagement across releases. Built for music promotion workflows, DropTrack helps artists and music teams get tracks ready, reach the right industry contacts, and follow up based on real listener behavior.

TE Recruit™ is recruiting software built specifically for staffing and recruiting agencies that want to simplify operations, strengthen candidate and client relationships, and make more placements. Developed by Top Echelon, a trusted recruiting technology provider for nearly four decades, TE Recruit combines an applicant tracking system (ATS) and recruiting CRM in one intuitive platform. Teams can manage candidates, clients, contacts, companies, job orders, pipelines, communications, tasks, and placement activity from a single workspace. TE Recruit helps recruiters reduce manual work and stay focused on revenue-generating activity with customizable workflows, email sequences, automation, resume parsing, candidate sourcing, job posting, activity tracking, dashboards, and reporting. AI-powered tools help teams work faster, including job description generation, search assistance, and AI People Search, which uses semantic search to find relevant candidates based on meaning and context, not only exact keyword matches. AI People Search is available with TE Recruit Pro. Built-in integrations connect TE Recruit with email, job boards, calling and texting platforms, and other tools used across the recruiting workflow. An open API, available with TE Recruit Pro, gives firms additional flexibility to connect systems, share data, and build custom workflows. TE Recruit is designed for independent recruiters, executive search firms, and small to midsize staffing agencies that need powerful recruiting technology without unnecessary complexity. Guided onboarding, training, and responsive customer support are included, helping teams adopt the platform quickly and get long-term value from their investment. For firms that want to expand beyond their own database and job pipeline, TE Network™ is available as an optional add-on. TE Network is Top Echelon’s split-placement recruiter network, giving members access to additional candidates, job orders, and collaboration opportunities. TE Recruit and TE Network can be used together through the integrated Network Feed for maximum impact, or either solution can be used on its own. With intuitive workflows, modern AI and automation, strong integrations, predictable pricing, and support from a team that understands recruiting, TE Recruit helps agencies improve productivity, increase visibility, and grow without adding unnecessary software complexity.

Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. Jotform App Builder for ChatGPT and Claude is an AI-powered no-code application builder that enables users to create, customize, publish, and manage applications through natural language conversations. The platform integrates Jotform Apps with ChatGPT and Claude, allowing users to turn ideas discussed with an AI assistant into functional applications without traditional programming.

Ecommerce is complex. Shipping doesn't have to be. Shippo connects you with the best rates at the most carriers using a solution integrated with your business and experienced support at every stage so you can grow into the future. Manage shipping for all of your sales channels and get access to exclusive discounts from USPS, UPS, FedEx, DHL + 80 more, automated workflows, detailed tracking and notifications, seamless returns, international customs declarations, and more.