Maxe AI EmployeeMaxe Feed Holdings LLC
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Related Products
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About
Maxe AI Employee is a self-service, cloud-based phone assistant for small and growing businesses. Configured for receptionist, sales, customer service, appointment, or order-desk tasks, it uses approved business information to answer inbound calls and questions. It can capture caller and lead details, qualify inquiries, record quote or appointment requests, and transfer callers to a human when needed. Businesses can configure its greeting, knowledge, responsibilities, language, and transfer rules. Standard setup is designed to take about 10 minutes; activation and advanced workflows may take longer. The service is intended for organizations that need help handling incoming inquiries, including home services, childcare, restaurants, logistics, distribution, retail, property management, and professional services. It handles inbound calls and is not designed for outbound cold calling or mass texting.
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About
Nextiva XBert is Nextiva's AI employee for customer conversations, an AI-powered answering service, receptionist, and support agent that handles calls, texts, chats, and emails 24/7. It greets callers, answers questions, books and reschedules appointments, captures lead details, and resolves routine issues without human intervention, escalating only when a situation is too complex or sensitive for AI to handle alone.
XBert trains itself on your business by pulling in your website, services, hours, and FAQs, then keeps improving from every real interaction. It unifies voice, text, and chat into one conversation thread, so context carries across channels. Built on Nextiva's enterprise-grade platform, it offers PCI DSS, HIPAA, and GDPR compliance, full call recording/transcription, and customizable guardrails for what it can and can't do.
Pricing starts around $99/month for a set number of AI conversations, with setup available in minutes, no coding required.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Small service businesses — HVAC and home services, dental and medical offices, childcare, salons, law firms
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Audience
Home services (HVAC, plumbing, electrical, landscaping) — techs are out in the field and can't answer calls, but customers calling about a broken AC unit rarely leave a voicemail; they call the next company. XBert answers, books the job, and keeps the pipeline full. Medical, dental, and other appointment-based practices — front desk staff get slammed during business hours and can't cover after-hours or lunch. XBert schedules, reschedules, and answers routine patient questions, with HIPAA compliance built in. Restaurants — handles reservation calls, menu questions, and hours inquiries without pulling staff off the floor during a rush. Real estate teams and agents — captures lead details and qualifies interest on inbound calls/texts about listings, even when an agent is mid-showing. Small businesses and solo operators generally — anyone running a business on one phone number who can't afford (or doesn't need) a full-time receptionist but still loses revenue every time a call goes unanswered. Growing businesses layering AI onto an existing setup — companies already on Nextiva's phone/contact center platform that want AI handling routine volume so human agents can focus on higher-value or more sensitive conversations.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$99/month
Subscription plans are $99, $199, or $349 per month. Tailor-made AI employee engagements start at $2,500.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$15/user/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationMaxe Feed Holdings LLC
United States
maxefeed.com/ai-employee
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Company InformationNextiva XBert
Founded: 2025
United States
www.nextiva.com/products/ai-receptionist
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AlternativesNo Alternatives
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Integrations
Nextiva
Not Supported
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