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About

For 30 years, we’ve helped care providers achieve better outcomes. And in today’s changing industry, that expertise matters even more. We’re proud to be the country’s largest post-acute care technology provider, and we’re equally proud to be the only electronic health record (EHR) provider in our industry to focus on the entire continuum of care. Inspire, formerly Directions is MatrixCare’s annual conference that brings together our customers, industry experts, and partners across the broad range of care settings we serve to foster dialog, collaboration, and innovation. Many home-based care providers work remotely and face daily challenges communicating and collaborating with key stakeholders inside and outside of their organization. Couple that with the burden of paperwork and chasing down required signatures, all can impact the continuity of care and quality of the care experience – especially with today’s labor shortages and increased workloads.

About

ServingIntel is a leading provider of point-of-sale and related systems designed for Senior Living communities. Our roots are in the restaurant industry, observing and leveraging the impact of technology to grow and expand our capabilities while growing our team around a shared passion to fulfill a greater purpose and impact by serving others. We were brought into the Senior Living market by the industry leader, which initiated our journey to deeply understand and appreciate the sector's unique needs. We are singularly focused on enhancing our insights and technology capabilities for Senior Living including product development and collaboration with integration partners. We are realizing the fulfillment of ServingIntel's purpose by enabling our Senior Living operating partners to best serve the most vulnerable residents and families in their care. ServingIntel is your guide to navigating change, with the leading-edge capabilities you need and the collaboration you require.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a post-acute EHR software built on real data

Audience

ServingIntel is a leading provider of transaction management solutions for senior living and family dining that enables you to best serve your guests and increase operating income.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.3 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I like the fact that I can call and I don’t have to wait very long to receive any service I need to my POS system. I also like the ability to be able to talk to Ian with any suggestions or help. A+ company in my words.
  • I like that they were able to integrate all of our third party ordering sites into our POS and have the orders print out. Customer service is excellent!
  • Joe is always willing and able to help me.. No matter the problem he finds a way to fix it for me!! He answers me no matter when and what time I seem to find a problem. The serving intel is always helpful when I call them to fix computer problems also!

Cons

  • I don’t have anything to put down.
  • The website still has problems with ordering online. Still some bugs with getting things into the website.
  • Nothing.. we can always get what we need from Joe.

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

MatrixCare
www.matrixcare.com

Company Information

ServingIntel
Founded: 1997
United States
www.servingintel.com

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Categories

Assisted Living Supported
Home Care Supported
Home Health Care Supported

Categories

Assisted Living Supported
Healthcare Supported
Restaurant POS Supported

Assisted Living Features

Admissions Management Supported
Billing & Invoicing Supported
Building Maintenance Not Supported
Care Planning Not Supported
Event / Activities Planning Not Supported
Incident Management Supported
Marketing / Lead Management Not Supported
Meal / Nutrition Management Not Supported
Medical Records Not Supported
Medication Tracking Supported
New Resident Assessment Not Supported
Resident Info Management Not Supported
Scheduling Not Supported
Staff Management Not Supported
Work Order Management Supported

Assisted Living Features

Admissions Management Not Supported
Billing & Invoicing Supported
Building Maintenance Not Supported
Care Planning Not Supported
Event / Activities Planning Supported
Incident Management Not Supported
Marketing / Lead Management Not Supported
Meal / Nutrition Management Supported
Medical Records Not Supported
Medication Tracking Not Supported
New Resident Assessment Not Supported
Resident Info Management Supported
Scheduling Supported
Staff Management Supported
Work Order Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Integrations

CrandallMenus Supported
Go Icon Supported
ActiveBuilding Not Supported
Aline Supported
Carefeed Supported
ECP Not Supported
Flax Supported
FrameworkLTC Supported
HotSchedules Not Supported
InTouchLink Not Supported
Intelligent Pharmacy Software Supported
K4Community Supported
Murphi.ai Supported
NetSuite Not Supported
QuickBooks Online Not Supported
SNF Metrics Supported
SmartChart Supported
Viibrant Supported
eMenuCHOICE Supported

Integrations

CrandallMenus Supported
Go Icon Supported
ActiveBuilding Supported
Aline Not Supported
Carefeed Not Supported
ECP Supported
Flax Not Supported
FrameworkLTC Not Supported
HotSchedules Supported
InTouchLink Supported
Intelligent Pharmacy Software Not Supported
K4Community Not Supported
Murphi.ai Not Supported
NetSuite Supported
QuickBooks Online Supported
SNF Metrics Not Supported
SmartChart Not Supported
Viibrant Not Supported
eMenuCHOICE Not Supported
Claim MatrixCare and update features and information
Claim MatrixCare and update features and information
Claim ServingIntel and update features and information
Claim ServingIntel and update features and information