MatrixCare Integrations

From order intake through delivery, the FrameworkLTC and the SoftWriters suite of fully integrated and scalable solutions automates manual tasks so Long-Term Care (LTC) pharmacies can focus on what matters most: improving patient lives. Expand your business footprint while maximizing margin by replacing manual tasks with powerful automation. Strengthen partner relationships by delivering services designed to meet each facility’s unique needs. Provide concierge-level service by catering to the needs of every unique facility, wing and patient with our facility-centric software. Enable facilities to check their drug prices, print bills, check on order statuses and process returns in accordance to your pre-defined rules. Help your facilities by supplying reports relevant for daily operations and surveys. Don’t touch refill and reorder prescriptions until they hit the production floor by automating order input for refills and reorders.

Carefeed is your all-day, everyday advantage in senior living and long-term care. Our platform helps communities replace paperwork, spreadsheets, and multiple point solutions with one easy-to-use platform, so every role has the information and resources they need, every day. Built for senior care, Carefeed works seamlessly with EHRs and HRIS platforms to reduce manual work, improve communication, and give staff more time for residents. From admissions to daily care, we connect teams, families, and residents through role-specific tools that make work easier and care more personal. Trusted by thousands of communities, Carefeed delivers measurable time savings, easy onboarding, and a platform that grows with your needs. We help senior care teams stay organized, lighten workloads, and focus on what matters most, caring for residents and supporting families.

SmartChart is mumms Software's revolutionary program for end-of-life care. mumms' focus has been solely on hospice and palliative care for the last thirty years. SmartChart was built specifically with hospice and palliative care workflows in mind, so you can focus on what you do best; quality patient care. It empowers you to make faster and better decisions as a coordinated team every day. * Hospice compliance is the foundation of SmartChart with required questions that negate double documentation * SmartChart's billing engine, ClearPay, ensures that over 99% of our agencies’ claims are accepted for reimbursement * SmartChart is a completely web-based system that is compatible with a wide array of devices * Mobile functionality for e-Prescribing, the certification process, and select documentation *Review patients in under 2 minutes or fewer in SmartChart's IDG feature *Utilize 200+ administrative, clinical, and financial reports to slice and dice your agency's data

Flax is AI for skilled nursing, built to turn paperwork into profit by automating the most time-consuming but profit-driving paperwork from referral to appeal. It helps skilled nursing teams get away from manual paperwork and use AI where they need it most: admissions, intake, and billing. For admissions, Flax summarizes referrals and assesses them against facility criteria, helping teams respond faster to the referrals that fit their building and avoid patients who do not align with their financial model or clinical capabilities. It pulls directly from portals, summarizes key patient details, flags whether a patient is a fit for the facility, and helps admissions teams respond to referrals in minutes. For intake, Flax populates the MDS form using the patient referral and existing clinical notes, extracting additional PDPM-driving information so skilled nurses can spend more time at the bedside and less time in forms.

SuiteRx Intelligent Pharmacy Software (IPS) was developed by pharmacists for pharmacists to address the needs and challenges presented in the independent pharmacy market. Since 2008, it has been SuiteRx's mission to provide the most complete, fully integrated, intuitive and intelligent pharmacy business software. Our IPS program enables independent and small chain pharmacies to use state of the art technology to better meet the needs of our customers and increase speed and accuracy in the pharmacy. With true retail and long term care modules of the software, IPS is a comprehensive solution, integrating document management, delivery and eSignature capture, POS, inventory management, specialty, and web portal capabilities into one seamless application.

Aline unites critical workflows across your community all in one easy-to-use suite, made for senior living, including memory care, assisted living, independent living and post-acute. Designed for senior living, the Aline suite includes CRM, marketing automation, leasing, billing, payments, care and medication management, quality, accounting, and business intelligence. Customizable to facilitate your processes and workflows, Aline enables higher profitability through revenue growth, productivity gains, and elevated resident and staff experiences. It connects your people, your core operations and your existing tech solutions into one end-to-end data journey that enriches every workflow under your roof. And it’s built for simplicity — so your teams actually use it. Powerful automation, senior living designed features, an intuitive UI, mobile apps and streamlined workflows drive productivity and revenue potential, for small to large size portfolios.

eMenuCHOICE is an award-winning, cloud-based, Point-of-Sale application for senior living communities that improves staff efficiency, increases resident satisfaction and simplifies billing, greatly reducing the number of mistakes that lead to lost revenue. Communities using eMenuCHOICE can also offer online ordering, reservation booking and scheduled order delivery & pickup. eMenuCHOICE was built exclusively for assisted living, independent living, memory care and skilled nursing communities and works great for all venues within a community or campus. For many residents, mealtime is the most important part of the day. The resident-centered design of eMenuCHOICE encourages staff to promote a better dining experience, so residents feel safe, empowered, and known. Profile images, special diet information and meal plan balances are displayed prominently to reduce mistakes and break down communication barriers allowing for a more seamless and enjoyable mealtime experience for everyone.

Viibrant Core is a customizable technology system created specifically for senior living communities. Our user-friendly system facilitates resident engagement and staff work-flow efficiencies. Viibrant Core streamlines community operations such as dining reservations, event registration, and service requests. We provide the ability to control all of your community information in one place. We curate the dashboard to display only certain capabilities for different administrator user roles. We offer several integrations with companies such as TheWorxHub, FullCount CARDWATCH, MatrixCare, PointClickCare, Azure Active Directory. We provide live analytics of usage and activity on a community and resident level.

Our identity management solutions connect the healthcare ecosystem to provide a comprehensive record of care across the enterprise. With our market-leading Enterprise Master Patient Index (EMPI), we help organizations overcome the clinical, operational and financial challenges that result from duplicate records and siloed systems for seamless data exchange, enhanced clinical decision-making and better care. Our market-leading Enterprise Master Patient Index (EMPI) can help your organization deliver better and more efficient care with a single best record that links the right patient to the right data. AUGMENT leverages newly available data streams that go beyond referential matching to extend patient matching accuracy while enhancing workflow automation. Gain operational efficiencies with a central location for information about the healthcare providers in your enterprise.

SNF Metrics provides a complete suite of cloud-based software apps and reports to help skilled nursing facilities optimize care, shorten revenue cycles, and improve census. SNF Metrics provides real-time insights and trends, ensuring confident and efficient collections and reducing bad debt expenses. Implement a risk management solution that reduces insurance premiums by reducing and properly documenting all risks. A live risk dashboard and workflow app integrated with your EMR ensures all documentation is captured and resident care plans are properly updated in a timely manner. SNF Compass provides operators with detailed, easy-to-understand dashboards, aiding in making informed decisions regarding census, staffing, reimbursement, and clinical outcomes. SNF Metrics unlocks your trapped patient and financial data, providing real-time, insightful, and structured information, ensuring you manage your LTC facilities confidently and efficiently.

TSOLife is a premier US-based resident insight and experience platform, created to empower senior living operators with the data-driven clarity required for sophisticated decision-making. Rooted in over 60 years of collective industry expertise, the organization bridges the gap between resident lifestyle and operational excellence through proprietary, AI-driven technology. By synthesizing person-centered data, the platform enables communities to move beyond traditional care models toward a highly customized, preferred lifestyle experience for every resident. The software is engineered for seamless integration, utilizing a hardware-agnostic and open API framework that adapts to diverse community infrastructures while simplifying ownership transitions. By automating the capture of deep resident insights, TSOLife reduces the administrative burden on staff and provides robust, real-time analytics that measurably enhance quality of life.

K4Community is an enterprise engagement platform tailored for senior living communities, combining multiple resident-centric and staff tools into a unified technology ecosystem. Through a single sign-on dashboard, staff can manage communications, content, events, dining, work orders, and resident information, which supports centralized workflows and “create once, publish everywhere” content distribution. On the resident-facing side, Plus App provides a senior-friendly interface to connect residents with family, community updates, and staff. The platform also includes voice features powered by Alexa for hands-free access to services and daily information, Smart Home integration for ambient control (lighting, temperature, etc.), and resident check-in, an automated system that passively monitors check-ins to balance resident independence with safety. Digital signage and TV/direct broadcast features let communities push announcements, programming, and entertainment into common areas.

Providing a remarkable dining experience for your residents will be the new normal. Our menu specialists will present your organization with personalized, comprehensive menu recommendations based on your community size, budget, dining style, and care type. Accessible across multiple device formats, your staff will gain access to thousands of recipes that include vital nutritional information and are cross-referenced for therapeutic and texture-modified diets. Adapt to any dining style with scalable and flexible menus while staying within your budget. Provide meals residents will enjoy with the ability to adapt our menus for regional, cultural, religious, and ethnic preferences. Alterations are automatically reflected on all reports and components. Technical support at no additional cost so your staff always has the guidance and training they need to maximize the features of CrandallMenus.