Spade

Spade

Celtycs Outsourcing Services
+
+

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About

A data-driven understanding of the business is key to success. The Acquirer Intelligence Center (AIC) is a self-service analytics software platform that provides actionable insights into portfolio performance. With AIC, acquirers have a view into key datasets such as authorization, declines, fraud, chargebacks, interchange, and points of interaction, among others. Isolate under-performance relative to a competitive benchmark to target and improve intervention strategies. AIC allows users to easily drill down on any KPI and flexibly cut data by merchant category, merchant, time period, channel, geography, and more. Understand performance by accessing data directly through the self-service platform, without waiting for static reports. Significantly reduce the time and resources required to generate portfolio performance insights. Deep-dive insights on portfolio performance across volume, fraud, and authorization, compared to custom benchmarks.

About

Compares performance among peers, internally within the organization and externally among the industry. It is of utmost importance for any service company to protect its customers, agents as well as its own organization. You can do all this including compliance tracking, adherence and breaches. Understand how each partner or vendors are performing using our proprietary multiple level multiple owner scoring methodology. Understand drivers for customer loyalty through surveys as well as Spade deep dive analytics. We have a comprehensive set of reports that can be used to derive the loyalty of your customers.Perform deep dive analysis, find the root cause, identify the most common pit-falls, and make training need analysis. Also with Spade analytics there will be no questions unanswered.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Financial organizations and individuals seeking a solution to get insights on portfolio performance across volume, fraud, and authorization

Audience

Companies looking for a cloud based Quality Monitoring tool

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mastercard
Founded: 1966
United States
www.mastercardservices.com/en/solutions/acquirer-intelligence-center

Company Information

Celtycs Outsourcing Services
India
spadeondemand.com

Alternatives

Mastercard Intelligence Center

Mastercard Intelligence Center

Mastercard Data & Services

Alternatives

OmniPay

OmniPay

First Data

Categories

Categories

Quality Management Features

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Integrations

Boutir
PremierCashier

Integrations

Boutir
PremierCashier
Claim Mastercard Acquirer Intelligence Center and update features and information
Claim Mastercard Acquirer Intelligence Center and update features and information
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Claim Spade and update features and information