MasterControl vs. Process Street Comparison


MasterControl	Process Street	+	+
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About Bringing breakthrough products to market in highly regulated industries can feel like an endless series of trade-offs. MasterControl's software simplifies GxP workflows so you never have to sacrifice quality for cost or innovation for regulation. Complete and connected meets fast and flexible. From quality event management to document control and integrated training - MasterControl Quality Excellence transforms your quality data and processes into a competitive advantage. Modernizing your manufacturing operations starts with modern software. From work orders to work instructions and production records (EBR or eDHR) to logbooks, MasterControl Manufacturing Excellence is the simplest way to digitalize manufacturing.		About Process Street is an AI-powered compliance operations platform that automates complex workflows, enforces standards, and tracks audit data in real time. Teams use it to create structured SOPs, assign tasks, collect data, and monitor execution with intelligent oversight. From onboarding and audits to vendor management and document control, Process Street ensures every step is followed and every action is logged. Built for regulated industries like financial services, healthcare, and manufacturing, it supports frameworks such as ISO, SOC 2, SOX, and HIPAA. With role-based permissions, audit logs, and powerful integrations, Process Street replaces static documents, spreadsheets, and manual processes with a single automated system of record. Use AI to streamline approvals, catch risks early, and generate audit-ready evidence. Trusted by teams at Cargill, DoorDash, Farmers Insurance, and Hartford Healthcare.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Life science companies		Audience Medium to Large Businessses in Regulated Industries
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $25,000 / 1st year 25k for first year with a 5 license minimum Free Version Not Supported Free Trial Not Supported		Pricing $1500/month All plans start with a free 14-day trial of Pro features. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 5.0 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Documents,training and quality all link up together. Has the ability to create custom web forms to meet the specific needs of the company. It enables business process workflow. - The best feature is definitely the fact that this is a web based tool that stores everything in the cloud and has no system dependency. Cons Such function is good but simple searches can turn up too many unnecessary results. The UI can definitely be further simplified to remove unnecessary buttons that might confuse the uninitiated. Currently, it's also a bit difficult to get help information from the UI.		Pros from Real Users Pros Process Street shines at creating layered workflows with hierarchical task assignments. We've built customer intake forms that trigger internal workflows and branch into user tasks - nothing falls through the cracks. Perfect for documenting infrequent processes so you never ask "how did we do this last time?" Our AI testimonial wizard collects client feedback and auto-generates polished testimonials. Intuitive interface made implementation easy for both internal and personal use. - Extremely stable, forward-thinking, and innovative platform. - Brings consistency, repeatability, and accountability to processes. - Helps teams streamline day-to-day operations while keeping visibility into who’s doing what. - Excellent for risk mitigation and reducing chaos across departments. - Flexible enough to work across industries. I’ve used it successfully in property management, real estate, HR, cleaning companies, architecture firms, accounting, internet providers, technology companies, and construction. - Depth of functionality is unmatched: native Forms, Pages (for docs/how-tos), advanced conditional logic (AND/OR), code tasks, AI tasks, and more! - Native integrations with Google Workspace, DocuSign, Slack, etc. For anything not built-in, Zapier, Power Automate, and Make connect easily to outside tools, extending functionality even further. Process Street has many useful features to streamline workflow management across teams. The ease of building workflows is a huge plus (it's all drag and drop), but then the addition of AI tasks and Code Tasks for more complex requirements has been a game changer. Also the fact it has an open API is amazing, and makes integrating between other tools easy, especially with the native integrations they already have built out. Another aspect I love about Process Street is the ability to have guest users - this makes it super convenient when needing to bring someone external in to a process, while maintaining high visibility into the work getting done, and tracking everything together in one spot. Love how it keeps me compliant and offering the best service possible to my clients by ensuring I never miss a step. The integrations and automations mean that when there's data to track I can send it externally and it happens like magic! (Except I know how it's done...) Easy to set up a simple workflow and develop it as you get more confident with the various functionalities. Just brilliant!
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information MasterControl Founded: 1994 United States www.mastercontrol.com		Company Information Process Street Founded: 2013 United States www.process.st/
Alternatives Qualio		Alternatives VKS Visual Knowledge Share
Propel Propel Software		Modern Requirements4DevOps Modern Requirements
AlisQI		Qntrl
Qualityze EQMS Suite Qualityze		Interfacing Integrated Management System (IMS) Interfacing Technologies Corporation
CAQ.Net CAQ AG Factory Systems View All		monday AI work platform monday.com View All
Categories CAPA Supported Change Management Supported Chemical Manufacturing Supported Complaint Management Supported Compliance Supported Document Collection Supported Document Control Supported Document Management Supported Document Version Control Supported EHS Management Supported Electronic Batch Records (EBR) Supported Food Safety Supported IT Risk Management Supported Manufacturing Execution Supported Medical Quality Management Systems Supported Occupational Health Supported Quality Management Supported Regulatory Information Management (RIM) Supported Risk Management Supported Safety Management Supported Shop Floor Management Supported SPC Supported Work Instructions Supported		Categories AI Automation Supported AI Project Management Supported AI Tools Supported Business Process Management Supported Checklist Supported Compliance Supported Customer Onboarding Supported Document Management Supported Forms Automation Supported Integration Supported Legal Document Management Supported Onboarding Supported Process Mapping Supported Quality Management Supported Remote Work Supported Requirements Management Supported Software Documentation Supported Standard Operating Procedure (SOP) Supported Task Automation Supported Workflow Management Supported
Compliance Features Archiving & Retention Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Supported Controls Testing Not Supported Environmental Compliance Supported FDA Compliance Supported HIPAA Compliance Supported Incident Management Not Supported ISO Compliance Supported OSHA Compliance Not Supported Risk Management Supported Sarbanes-Oxley Compliance Not Supported Surveys & Feedback Not Supported Version Control Supported Workflow / Process Automation Supported Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Tools Supported Compliance Tracking Supported Document Archiving Supported Document Assembly Supported Document Capture Not Supported Document Conversion Supported Document Delivery Supported Document Indexing Supported Document Retention Supported Electronic Signature Supported Email Management Supported File Recovery Supported File Type Conversion Supported Forms Management Supported Full Text Search Supported Offline Access Supported Optical Character Recognition Supported Print Management Supported Version Control Supported Quality Management Features Audit Management Supported Complaint Management Supported Compliance Management Supported Corrective and Preventive Actions (CAPA) Supported Defect Tracking Supported Document Control Supported Equipment Management Supported ISO Standards Management Supported Maintenance Management Supported Risk Management Supported Supplier Quality Control Supported Training Management Supported Show More Features CAPA Features Audit Management Supported CAPA Planning Supported Change Management Supported Complaint Management Supported Incident Management Supported Nonconformance Tracking Supported Quality Control Supported Risk Management Supported Root Cause Analysis Not Supported Training Management Supported Change Management Features Approval Workflow Supported Audit Trail Supported Automated Notifications Not Supported Change Calendar Not Supported Change Planning Supported Compliance Management Supported Prioritization Not Supported Release Management Supported Task Management Supported Tracking & Reporting Not Supported Training Management Supported Complaint Management Features Case Management Not Supported Complaint Classification Supported Corrective Actions (CAPA) Supported Customer Complaint Tracking Supported Feedback Management Supported Forms Management Supported Issue Tracking Supported Quality Assurance Management Supported Routing Supported Self Service Portal Not Supported Social Media Monitoring Not Supported Survey Management Not Supported Document Control Features Archiving & Retention Supported Automated Routing Supported Change Management Supported Compliance Management Supported Electronic Signature Supported Escalation Management Supported Periodic Review Supported Version Control Supported Document Version Control Features Access Controls/Permissions Supported Approval Process Control Supported Archiving & Retention Supported Audit Trail Supported Commenting / Notes Supported Document Check-in / Check-out Supported For Engineering Documents Supported Revision History Supported Version Comparison Supported Version Rollback Supported Risk Management Features Alerts/Notifications Supported Auditing Supported Business Process Control Supported Compliance Management Supported Corrective Actions (CAPA) Supported Dashboard Supported Exceptions Management Not Supported Internal Controls Management Supported IT Risk Management Not Supported Legal Risk Management Not Supported Mobile Access Supported Operational Risk Management Supported Predictive Analytics Supported Reputation Risk Management Not Supported Response Management Supported Risk Assessment Supported SPC Features Corrective Actions (CAPA) Supported Data Entry Not Supported Data Linking Not Supported Data Management Not Supported Excel Loader Not Supported Job Management Not Supported OPC Data Collection Not Supported Performance Metrics Not Supported Point-of-Production Analysis Not Supported Real Time Data Collection Not Supported Regulatory Compliance Supported Work Instructions Features Branding & Style Sheets Not Supported Content Management System Not Supported Drag and Drop Not Supported Dynamic Tags Not Supported Employee Feedback Not Supported Guide Approval Workflows Not Supported Media Editor Not Supported Multi-Brand Publishing Not Supported Rich Text Editor Not Supported SSO (SAML) Not Supported Translations Not Supported User Management Not Supported Version Control Supported		Compliance Features Archiving & Retention Supported Artificial Intelligence (AI) Supported Audit Management Supported Compliance Tracking Supported Controls Testing Supported Environmental Compliance Supported FDA Compliance Supported HIPAA Compliance Supported Incident Management Supported ISO Compliance Supported OSHA Compliance Supported Risk Management Supported Sarbanes-Oxley Compliance Supported Surveys & Feedback Supported Version Control Supported Workflow / Process Automation Supported Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Tools Supported Compliance Tracking Supported Document Archiving Supported Document Assembly Supported Document Capture Supported Document Conversion Supported Document Delivery Supported Document Indexing Supported Document Retention Supported Electronic Signature Supported Email Management Supported File Recovery Supported File Type Conversion Supported Forms Management Supported Full Text Search Supported Offline Access Supported Optical Character Recognition Supported Print Management Supported Version Control Supported Quality Management Features Audit Management Supported Complaint Management Supported Compliance Management Not Supported Corrective and Preventive Actions (CAPA) Supported Defect Tracking Not Supported Document Control Supported Equipment Management Supported ISO Standards Management Supported Maintenance Management Supported Risk Management Supported Supplier Quality Control Supported Training Management Supported Show More Features Business Process Management Features Access Controls / Permissions Supported Alerts / Notifications Supported Business Process Automation Supported Business Rules Management Supported Collaboration Supported Process Change Tracking Supported Process Mapping Supported Process Modeling & Design Supported Visual Workflow Management Supported Forms Automation Features Approval Process Control Supported Archiving & Retention Supported Collaboration Supported Document Indexing Supported Drag & Drop Supported Full Text Search Supported Remote Document Access Supported Rules-Based Workflow Supported Text Editing Supported Version Control Supported Integration Features Dashboard Supported ETL - Extract / Transform / Load Supported Metadata Management Supported Multiple Data Sources Supported Web Services Supported Legal Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Supported Contract Management Supported Document Assembly Supported Document Indexing Supported Document Tagging Supported Full Text Search Supported Version Control Supported Onboarding Features Course Management Supported Document Management Supported E-Verify / I-9 Forms Supported Electronic Forms Supported Electronic Signature Supported Employee Handbook Supported Employee Portal Supported File Management Supported Job Description Management Supported Orientation Management Supported Self Service Portal Supported Task Management Supported Tax Forms Supported Training Management Supported Remote Work Features Collaboration Supported Credential Management Supported Electronic Signature Supported Employee Monitoring Supported Live Chat Not Supported Meeting Management Not Supported Project Management Supported Remote Access Supported Remote Support Supported Screen Sharing Not Supported Softphone Not Supported Task Management Supported Time Zone Tracking Not Supported Video Chat Not Supported Web Conferencing Not Supported Requirements Management Features Automated Functional Sizing Not Supported Automated Requirements QA Not Supported Automated Test Generation Not Supported Automated Use Case Modeling Not Supported Change Management Supported Collaboration Supported History Tracking Supported Prioritization Not Supported Reporting Supported Status Reporting Supported Status Tracking Supported Summary Reports Supported Task Management Supported To-Do List Supported Traceability Supported User Defined Attributes Supported Software Documentation Features Access Roles / User Permissions Supported Automatic Documentation Generation Not Supported Collaboration Tools Supported Docs Web Hosting Not Supported Feedback Capture Not Supported Markdown Support Not Supported Multiple Formats Support Not Supported Multiple Versions Support Not Supported reStructured Text Support Not Supported Version Control Supported Webhooks Supported WYSIWIG Editor Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Supported Graphical Workflow Editor Supported Mobile Access Supported No-Code Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported
Integrations Microsoft Excel Supported AccessOwl Not Supported Buffer Not Supported Docusign CLM Not Supported Egnyte Not Supported Formstack Documents Not Supported Google Drive Not Supported Google Sheets Not Supported Google Workspace Not Supported Insightly Not Supported Jira Not Supported Microsoft Power BI Not Supported Microsoft Teams Not Supported Raklet Not Supported Rippling Not Supported Shift Not Supported Slack Not Supported Teamwork.com Not Supported Watershed Not Supported Zendesk Not Supported Show More Integrations View All 8 Integrations		Integrations Microsoft Excel Supported AccessOwl Supported Buffer Supported Docusign CLM Supported Egnyte Supported Formstack Documents Supported Google Drive Supported Google Sheets Supported Google Workspace Supported Insightly Supported Jira Supported Microsoft Power BI Supported Microsoft Teams Supported Raklet Supported Rippling Supported Shift Supported Slack Supported Teamwork.com Supported Watershed Supported Zendesk Supported Show More Integrations View All 63 Integrations
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