eCasework

eCasework

Porism
+
+

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About

Mark43 is a revolutionary public safety software solution for police dispatching, investigative casework, evidence tracking, report writing, and crime analysis. Delivering unparalleled data integration and efficiency benefits to its users, Mark43 integrates records management system and computer-aided dispatch to enhance first responded speed and safety as well as streamline police reporting.

About

Casework management for councillors and other elected representatives. Our case management software is the all-in-one solution for councillors, MLAs, AMs, MPs, MSPs and unions. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of everyone's input and solve problems efficiently. Our web-based casework software is hosted in the cloud, meaning you can manage your cases anytime, anywhere on your computer, tablet and smartphone. Spreadsheets are cumbersome, and notepads can be chaotic without proper organization. It’s quicker and easier to manage your caseload on eCasework, and with our powerful search, you’ll always be able to find things in a flash. Never forget to follow up with someone ever again. We’ll send you a reminder when it’s time to check in on a case, helping you manage your time effectively.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Law enforcement and public safety

Audience

Companies and councillors seeking a case management and CRM solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$5.00/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.5 / 5
design 2.5 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Absolutely nothing. Expensive crappy system that constantly fails. Agencies want to get away from Mark43 and we cant wait for contract to expire.
  • Dark mode and it looks crisp. I haven't experienced enough positive things to really spell them out here.

Cons

  • Time consuming, repetitive, hard to use, difficult settings, always has bugs or problems with lack of assistance from staff. Constantly loses your work and doesn't save reports the way it supposedly is designed to do. Too many other issues to mention.
  • Cannot even change the colors that indicate unit status or minimize the "Police Unassigned Unit" box to be as small as I want. The state on traffic stops cannot be defaulted to our state. So you have to type it out. The street names are in the Road Centerline layer, so all of the street names have a line through it making it difficult to read.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Mark43
Founded: 2012
United States
www.mark43.com

Company Information

Porism
Founded: 1987
United Kingdom
eCasework.com

Alternatives

Alternatives

Caseworker Connect

Caseworker Connect

Blue Door Software
Mideo CaseWorks

Mideo CaseWorks

Mideo Systems
Noble Human

Noble Human

ENoble

Categories

Categories

Investigation Management Features

Contact Management Not Supported
Data Management Not Supported
Incident Management Not Supported
Reporting & Statistics Supported
Subject Profiles Not Supported

Law Enforcement Features

Case Management Supported
Certification Management Not Supported
Court Management Not Supported
Court Management Integration Supported
Crime Scene Management Not Supported
Criminal Database Supported
Dispatching Supported
Evidence Management Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Supported
Investigation Management Supported
Scheduling Not Supported

Complaint Management Features

Case Management Supported
Complaint Classification Not Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Not Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Integrations

Axon Fusus Supported
Carbyne Supported

Integrations

Axon Fusus Not Supported
Carbyne Not Supported
Claim Mark43 and update features and information
Claim Mark43 and update features and information
Claim eCasework and update features and information
Claim eCasework and update features and information