Manhattan SCALE

Manhattan SCALE

Manhattan Associates
ServiceManager

ServiceManager

ServiceCentral Technologies
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About

Today’s commerce revolution has created unprecedented challenges for companies seeking to meet the ever-changing demands of a digital world. With customer expectations around speed of delivery continually upping the ante, the pressure is on distributors to constantly increase performance. That means supplying more channels from a single inventory, with current or reduced staff, while delivering an exceptional customer experience, at a faster, more efficient pace. Technology can help meet these goals, but it takes expertise to conquer new challenges with wearable devices, intelligent integration between those devices, ease of access, and the general push to an “always on, always optimizing, always current” warehouse management solution. That’s why leading companies worldwide choose Manhattan SCALE to run their distribution operations. We proudly set the standard for leading-edge, highly mobile warehouse management system (WMS) technology and innovation.

About

ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Commerce businesses interested in a supply chain management solution to increase performance and optimize their processes

Audience

OEMs, Insurers, Third Party Logistics, and Service Depots

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Manhattan Associates
Founded: 1990
United States
www.manh.com/products/manhattan-scale

Company Information

ServiceCentral Technologies
Founded: 1991
United States
www.servicecentral.com

Alternatives

SOLOCHAIN WMS

SOLOCHAIN WMS

Generix Group North America

Alternatives

LOCATE Inventory

LOCATE Inventory

New Tack Inc.
ServiceManager

ServiceManager

ServiceCentral Technologies
Nural ASM

Nural ASM

Nural
Manhattan Active Supply Chain

Manhattan Active Supply Chain

Manhattan Associates
Workheld

Workheld

Workheld GmbH
Zebra MotionWorks Warehouse

Zebra MotionWorks Warehouse

Zebra Technologies
INControl

INControl

Tracer Workflow

Categories

Categories

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Inventory Control Features

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
Serial Number Tracking
SKU / UPC Codes
Supplier Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Packaging Features

3D Modeling
Asset Library
Drafting
For Manufacturers
In-Store Visualization
Inventory Management
Palletization
Quotes / Estimates
Specification Management

Supply Chain Management Features

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Warranty Management Features

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Integrations

AssetAge
Avalara
Cleo Integration Cloud
Descartes MacroPoint
Easy Metrics
FourKites
Google Authenticator
Google Cloud Platform
Logistyx TME
MarkMagic
Metapack
Oracle Fusion Cloud ERP
Pathlock
QuickBooks Online
ReverseLogix
SMC Platform
Tymely
YardView
project44

Integrations

AssetAge
Avalara
Cleo Integration Cloud
Descartes MacroPoint
Easy Metrics
FourKites
Google Authenticator
Google Cloud Platform
Logistyx TME
MarkMagic
Metapack
Oracle Fusion Cloud ERP
Pathlock
QuickBooks Online
ReverseLogix
SMC Platform
Tymely
YardView
project44
Claim Manhattan SCALE and update features and information
Claim Manhattan SCALE and update features and information
Claim ServiceManager and update features and information
Claim ServiceManager and update features and information