RADIX IDC

RADIX IDC

RiverRock Systems
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About

Mango by Radix IoT is a vendor-agnostic IIoT and SCADA platform that connects to any device or manufacturer across 40+ protocols, unifying operational data into one real-time view. It polls data points and centralizes monitoring, control, and analytics for equipment, facilities, and global portfolios. Data centers, telecom, smart commercial properties, and energy enterprises on six continents run their critical infrastructure on Mango: one normalized, real-time data foundation, the layer AI requires for analytics, optimized operations, predictive maintenance, and workflow automation. Mango pairs with Radix IoT errProof, the first execution governance layer between systems of record and field teams. A Mango alarm triggers an errProof job plan: a technician follows a guided workflow, captures data at each step, and an audit trail auto-generates to verify resolution before closeout, closing the loop from detection to action.

About

Focus on growing your business, not trying to figure out how to manage your systems. RiverRock Radix IDC provides all the tools you need to deliver an accurate bill and increase your bottom line. Let RADIX IDC help you expand and capture new revenue streams. Enabling your business to feel confident knowing you have complete visibility and management of your customer base. Extending the functionality of the core billing suite directly to your customer through self-service options. Simplifying the complexities of rating requirements necessary for you to capture and retain customers. Helping simplify your overall customer support process and enhance your service delivery. Making better decisions by bringing all of your data together into specific and measurable KPIs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Data centers, telecom, smart commercial properties, energy and renewables, healthcare facilities

Audience

Accountants in need of an Utility Billing solution that helps with batch maintenance

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Per-unit subscription
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Radix IoT
Founded: 2017
United States
radixiot.com

Company Information

RiverRock Systems
Founded: 1999
United States
www.riverrocksystems.com/products/accountsreceivable/

Alternatives

Alternatives

Dynamics Billing

Dynamics Billing

Omniware Solutions
Aria

Aria

Aria Systems
UtilityBilling

UtilityBilling

Utilibill

Categories

Categories

Billing and Provisioning Features

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Integrations

Radix IoT

Integrations

Radix IoT
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