Malcolm!

Malcolm!

Acknowledgement
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About

Malcolm! is a set of easy to use web based tools that help you interact with your users. Turn recurring tasks and procedures into Workflows (forms / user journeys). Create anything from a basic form to a complex multi-step customer journey. Start from scratch or use one of our pre-configured templates. Teach Malcolm! the answers to your Frequently Asked Questions and let your users find their own answers using natural language search or by browsing a Knowledge Base. Plus users can rate your answers helping you continually improve your content. If you already have a website or app we make it super easy to surface the content you create in Malcolm! via a variety of embed, widget, overlay and plugin options. If you don't have a website or you'd like to create a dedicated area for the content within Malcolm! you'll love our hosted Hub. Connect Malcolm! with over 1,000 third party apps or services. You can also integrate with your own systems via Webhooks.

About

SurveyJS is an embeddable, self-hosted, white-label form builder for teams building custom forms, surveys, questionnaires, and other data collection tools inside web applications. It runs entirely on the client and is fully compatible with all modern JavaScript frameworks, including React, Angular, and Vue. SurveyJS integrates with any backend, giving you full control over data, security, user access, deployment, and business logic. Instead of hardcoding forms, you can empower non-technical users to generate and edit JSON schema-based form configurations through a drag-and-drop form builder. Create dynamic forms with custom conditional logic, validation, multilingual support, PDF export, and analytics. Ideal for SaaS, enterprise software, HR, healthcare, fintech, and other regulated industries, SurveyJS helps teams reduce engineering effort, standardize data collection, maintain full control over data, and deliver unlimited forms that match their brand and feel native to users.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Any business or organisation who interacts with users (eg customers, staff, suppliers, tenants etc)

Audience

Organizations that need branded forms with complete control over data, logic, and user experience.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£30.00/month
Please look at pricing on our website for more details
Free Version Not Supported
Free Trial Supported

Pricing

€499 one-time
We license our software development products on a per-developer basis. Developer licenses are a one-time purchase and include a 90-day unconditional money-back guarantee. Volume discounts of up to 35% are available when purchasing two or more licenses of the same product.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Pros & Cons from Real Users

Pros

  • #1- Malcolm is easy to use, web-based platform. #2- Forms, site wizards and surveys are easy to add. #3- Easy to interact with users. #4- supports the designed FAQ section for users to get their questions answered.

Cons

  • #1- We had a positive response from users. No cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Acknowledgement
Founded: 2003
United Kingdom
malcolm.app

Company Information

SurveyJS
Founded: 2015
Estonia
surveyjs.io

Alternatives

Alternatives

WP Fluent Forms

WP Fluent Forms

WPManageNinja

Categories

Forms Automation Supported
Portal Supported

Categories

Data Collection Supported
Data Entry Supported
Employee Survey Supported
Forms Automation Supported
Market Research Supported
Survey Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Portal Features

Chat Not Supported
Collaboration Not Supported
Content Management Supported
Document Management Supported
File Sharing Supported
Search Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Not Supported
Drag & Drop Supported
Full Text Search Not Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Supported

Online Form Builders Features

Artificial Intelligence Supported
Assign Roles / Permissions Supported
Collaboration Tools Supported
Conversational Forms Not Supported
Data Tables Supported
Drag & Drop / No Code Supported
Export to PDF Supported
HIPAA Compliant Supported
Import Existing Forms Supported
Mobile Forms Not Supported
Offline Forms Supported
Pre-made Templates Supported
Quizzes / Questionnaires Supported
Reporting / Data Visualization Supported
Signup Forms Supported
Surveys Supported

Data Entry Features

Abbreviation Detection Not Supported
Data Capture and Transfer Supported
Data Cleansing Not Supported
Data Entry Verification Supported
Data Search Flexibility Supported
Duplicate Detection Supported
Flexible Search Supported
Image Entry Supported
Library Conversion Not Supported
Mis-Keyed Variation Detection Not Supported
Phonetic Variation Detection Not Supported

Electronic Data Capture Features

Audit Trail Supported
CRF Tracking Supported
Data Entry Supported
Data Verification Supported
Distributed Capture Supported
Document Imaging Not Supported
Document Indexing Not Supported
Forms Management Supported
Remote Capture Supported
Study Management Not Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Not Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Angular Not Supported
Dropbox Supported
Easyflow Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
JavaScript Not Supported
Jira Supported
Jira Work Management Supported
KonnectzIT Supported
Mailchimp Supported
Mailchimp Transactional Email (Mandrill) Supported
Odoo Not Supported
React Not Supported
Salesforce Not Supported
Twilio Supported
TypeScript Not Supported
Vue.js Not Supported
WordPress Not Supported
Zoho CRM Supported
jQuery Not Supported

Integrations

Angular Supported
Dropbox Not Supported
Easyflow Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
JavaScript Supported
Jira Not Supported
Jira Work Management Not Supported
KonnectzIT Not Supported
Mailchimp Not Supported
Mailchimp Transactional Email (Mandrill) Not Supported
Odoo Supported
React Supported
Salesforce Supported
Twilio Not Supported
TypeScript Supported
Vue.js Supported
WordPress Supported
Zoho CRM Not Supported
jQuery Supported
Claim Malcolm! and update features and information
Claim Malcolm! and update features and information