SEDNA

SEDNA

SEDNA Systems
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About

MailClark is an external communications bot solution that centralizes all correspondences into Slack or MS Teams for easier communication. With MailClark, users can allow the bot to host the help desk of their customer support team, create a team inbox for their sales or marketing team, and more. MailClark also features a shared inbox that stores mentions, internal-only comments, collision detection, and more. Be faster and better in your customers, suppliers, colleagues replies as well as in engaging conversation with your team. Get "Too Fast Too Furious" in your workspace. Collectively manage your external messages from customers or any external contacts, directly in your collaborative tool (Slack or Microsoft Teams). Never miss any external messages, email, Facebook or Twitter messages. MailClark reminds you to take care of each of your customers or external contacts.

About

Cut down email volume by up to 95% and get one source of truth for all conversations, data, and documentation through shared team inboxes. Unlike siloed email accounts, SEDNA gives team members controlled transparency of all correspondence, attachments, and actions taken within a project or message thread—along with quick composition and sharing capabilities—for more efficient communication and effortless collaboration. Each email within a team inbox has its own activity panel to host internal conversations, contextual data, and time-stamped activity that enables team members to work with—and around—one message in place of forwards, reply-alls, and cc’s that bloat email volume. The Activity Panel lets you see automatically generated or manually applied message details like category tags, job references, and people involved, as well as who viewed the message, who replied, and how so. And collaboration is easy with the ability to tag others and add comments for real-time discussion.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and improve their communication operations

Audience

Businesses or individuals searching for a workflow management platform to get more critical work done

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.00/month
Starting price $3.00/connector/month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • #1- MailClark can be integrated with the Slack app. #2- Project Management and automated customer service can also be hosted. #3- It centralized all communication data in the same app. #4- It helps to save time for responding to emails.

Cons

  • #1- We had a very positive experience with MailClark.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

MailClark
Founded: 2015
France
mailclark.ai

Company Information

SEDNA Systems
Founded: 2017
Canada
sedna.com

Alternatives

Alternatives

Categories

Email Management Supported

Categories

Collaboration Supported
Email Management Supported
Productivity Supported
Remote Work Supported
Team Communication Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Not Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Not Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Not Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Not Supported
Email Management Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Productivity Features

Collaboration Not Supported
Database Creation Not Supported
Document Creation Not Supported
File Sharing Supported
Notes Management Not Supported
Office Suite Not Supported
Presentation Tools Not Supported
Project Management Not Supported
Task Management Not Supported
Team Chat Not Supported

Remote Work Features

Collaboration Not Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Not Supported
Business Process Automation Not Supported
Calendar Management Not Supported
Compliance Tracking Not Supported
Configurable Workflow Not Supported
Customizable Dashboard Not Supported
Document Management Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
Mobile Access Not Supported
No-Code Not Supported
Task Management Not Supported
Third Party Integrations Not Supported
Workflow Configuration Not Supported

Integrations

Abacum Not Supported
Causal Not Supported
Facebook Supported
Gmail Supported
Google Drive Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Supported
Motileo Not Supported
SAP Transportation Management Not Supported
Salesforce Not Supported
Shipamax Not Supported
Slack Supported
X (Twitter) Supported

Integrations

Abacum Supported
Causal Supported
Facebook Not Supported
Gmail Not Supported
Google Drive Supported
Microsoft SharePoint Supported
Microsoft Teams Not Supported
Motileo Supported
SAP Transportation Management Supported
Salesforce Supported
Shipamax Supported
Slack Not Supported
X (Twitter) Not Supported
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