MagicBlocks vs. Salesforce Einstein Comparison Chart

Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.

Retool is an AI-powered platform that enables teams to build internal software, agents, and workflows faster using natural language and composable building blocks. It allows users to go from a simple prompt to a fully deployed application that works with their existing data, systems, and business rules. Retool connects seamlessly to databases, APIs, LLMs, and external tools to create production-ready applications. The platform supports building AI agents, dashboards, workflows, and full-stack internal apps with flexibility and control. Teams can design interfaces visually, customize logic with code, or generate components using AI assistance. Retool integrates with modern developer workflows, including version control, CI/CD, and testing. Overall, it helps organizations reduce development time while maintaining enterprise-grade security and reliability.

StackAI is an enterprise AI automation platform to build end-to-end internal tools and processes with AI agents in a fully compliant and secure way. Designed for large organizations, it enables teams to automate complex workflows across operations, compliance, finance, IT, and support without heavy engineering. With StackAI you can: • Connect knowledge bases (SharePoint, Confluence, Notion, Google Drive, databases) with versioning, citations, and access controls. • Deploy AI agents as chat assistants, advanced forms, or APIs integrated into Slack, Teams, Salesforce, HubSpot, or ServiceNow. • Govern usage with enterprise security: SSO (Okta, Azure AD, Google), RBAC, audit logs, PII masking, data residency, and cost controls. • Route across OpenAI, Anthropic, Google, or local LLMs with guardrails, evaluations, and testing. • Start fast with templates for Contract Analyzer, Support Desk, RFP Response, Investment Memo Generator, and more.

Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights.

Build, deploy, and scale machine learning (ML) models faster, with fully managed ML tools for any use case. Through Vertex AI Workbench, Vertex AI is natively integrated with BigQuery, Dataproc, and Spark. You can use BigQuery ML to create and execute machine learning models in BigQuery using standard SQL queries on existing business intelligence tools and spreadsheets, or you can export datasets from BigQuery directly into Vertex AI Workbench and run your models from there. Use Vertex Data Labeling to generate highly accurate labels for your data collection. Vertex AI Agent Builder enables developers to create and deploy enterprise-grade generative AI applications. It offers both no-code and code-first approaches, allowing users to build AI agents using natural language instructions or by leveraging frameworks like LangChain and LlamaIndex.

Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.

Cut response times by up to 90%. Optivalue.ai automates information discovery and drafting, freeing experts for the high-impact personalization that wins bids. It acts as an expert librarian for your knowledge base. Submit a questionnaire and get a complete, source-verified draft in minutes. Every answer is a verified fact, with precise source citations (document, page, date) for perfect traceability. You don't just answer correctly—you prove it. It's an engine of progress for your organization. Optivalue.ai performs a gap analysis to identify weaknesses in your documentation. The proposed improvements build your team's expertise. By following these recommendations to update your internal documents, you drive lasting progress across your entire organization. Enterprise-grade security compliant with GDPR, HIPAA, ISO, and FedRAMP ensures your data is safe. All plans include unlimited users and projects. Start your 14-day free trial. No credit card, no commitment.

SalesTarget.ai is the all-in-one sales game-changer that helps you discover, engage, and close more deals—faster. With Lead Explorer, you get instant access to 50M+ verified B2B leads across industries, complete with advanced filters to zero in on your perfect prospects. Our powerful Cold Email Outreach module lets you connect unlimited email accounts, automate outreach at scale, and maintain top deliverability. Plus, our built-in AI-powered CRM is designed so your entire sales flow—leads, emails, pipelines, tasks, and follow-ups—works seamlessly in one place. The latest innovation is Co-pilot, your AI sidekick that generates lead lists, writes sequences, and even schedules campaigns for you—so you can focus on closing, not managing tools. Whether you’re a start-up, sales team, or agency, SalesTarget.ai gives you everything you need to supercharge growth in one powerful platform.

Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.

Create a faster path from prospect to profitable relationship with D&B Hoovers. Find key sales prospects and opportunities for growth. D&B Hoovers is a sales acceleration solution that provides a faster path from prospect to profitable relationship by leveraging data and analytics. B2B sales professionals can engage faster with customers to grow their business. Access comprehensive intelligence on more than 120 million business records. Deliver intelligence and insight into the tools where your sellers and marketers work every day. Intuitive interface and automated workflow features including triggers, alerts, smart lists and conceptual search. D&B Hoovers combines the world’s largest commercial database from Dun & Bradstreet with sophisticated analytics to deliver a sales intelligence solution packed with insight. D&B Hoovers offers dynamic search and list-building capabilities, realtime trigger alerts, comprehensive company profiles, and valuable research reports.