NiCE Active 365 Management Pack

NiCE Active 365 Management Pack

NiCE IT Management Solutions GmbH
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About

MSP360 Backup for Microsoft 365 and Google Workspace is a cloud-to-cloud backup solution that supports all components of both platforms including Exchange Online, Mail, OneDrive, Contacts, SharePoint, and Teams for Microsoft 365, as well as Gmail, Google Drive, Contacts, Calendar, and Shared Drives for Google Workspace. MSP360 offers 2 editions: Backup for Microsoft 365 and Google Workspace as a SaaS Backup solution for single domain users to ensure comprehensive data protection, featuring unified management and support for all core Microsoft 365 and Google Workspace components. For multi-domain users there is a dedicated edition "MSP360 Managed backup for Microsoft 365 and Google Workspace." It allows MSPs to manage backups for multiple clients and domains within a single, centralized console. With flexible licensing, scalability, and seamless restore options, it simplifies cloud data protection and streamlines operations, making it ideal for MSPs and organizations.

About

Microsoft 365 deployments are complex, with interconnected components like Teams, SharePoint, Exchange, and Entra ID. While failures are rare, they can’t be ruled out. Even if the M365 Service Health Dashboard shows no issues, users may still report login problems. The NiCE Active 365 Management Pack cuts through this complexity, pinpointing performance issues across users, groups, mailboxes, locations, and devices. The Auto-Discovery maps your entire hybrid or cloud-only deployment, from tenants to users, SharePoint sub-sites, Teams channels, OneDrive folders, and Exchange queues. Gain instant insights into Microsoft 365 performance, including licensing, user activity, identity service health, mobile device management, portal status, client applications, and the latest Microsoft Secure Score. Enhance visibility with any dashboarding tool within your System Center environment.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

MSPs, SMB's, Enterprise

Audience

Microsoft 365 application owners and admins, Microsoft SCOM admins, Microsoft System Center Operations Managers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3/user/month
Free Version
Free Trial

Pricing

on request
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MSP360
Founded: 2011
United States
www.msp360.com

Company Information

NiCE IT Management Solutions GmbH
Founded: 1991
Germany
www.nice.de/microsoft365/

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Categories

Categories

Backup Features

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Application Performance Monitoring (APM) Features

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Integrations

Microsoft 365
ConnectWise PSA
Google Workspace
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams

Integrations

Microsoft 365
ConnectWise PSA
Google Workspace
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
Claim MSP360 Backup for M365/GW and update features and information
Claim MSP360 Backup for M365/GW and update features and information
Claim NiCE Active 365 Management Pack and update features and information
Claim NiCE Active 365 Management Pack and update features and information