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About

MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses—from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. A pioneer of the real estate software industry, MRI develops lasting client relationships based on nearly five decades of expertise and insight. Through leading solutions and a rich partner ecosystem, MRI liberates real estate companies to elevate their business and gain a competitive edge. ecosystems are MRI Software’s fourth acquisition in the multifamily space in the last 12 months, following CallMaX, ResidentCheck, and Tenmast Software and HAB, Inc. This latest acquisition continues to reinforce MRI’s commitment to the multifamily industry. ecosystems is the premier developer of cloud-based software specifically tailored for the multi-family condo industry.

About

TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Property managers and anyone seeking a solution to identify, purchase, and own rental homes and generate income

Audience

HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MRI Software
Founded: 1971
United States
www.mrisoftware.com

Company Information

TapHero
United States
taphero.com

Alternatives

Alternatives

OwnerGo

OwnerGo

Shipplicity
PropertyBoulevard

PropertyBoulevard

Property Boulevard
Re-Leased

Re-Leased

Re-Leased Software Company
PAMS

PAMS

Intelligent Programming Workflow

Categories

Categories

Commercial Real Estate Features

Brand Management
Cash Flow Analysis
Critical Date Alerts
CRM
Deal Management
For Appraisers
For Brokers
For Investors
For Property Managers
Portfolio Management
Strategic Planning

Lease Management Features

Billing & Invoicing
Commercial Leases
Contact Management
Landlord Database
Lease Classification
Portfolio Management
Property Management
Residential Leases
Retail Leases
Sublease Management
Tenant Database

Real Estate Property Management Features

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Integrations

4see Analytics
AMTdirect
Acxiom Real Identity
Anyone Home CRM
AppWork
Bottomline Paymode
EvictionAssistant
Helix Reports
Longview Transfer Pricing
MRI Commercial Management
MRI Living
MRI MIRRA
MRI ManhattanONE
MRI Palace
MRI ProCalc
MRI Workplace Central
MRI Workspeed
RentTrack
SightPlan
Simba

Integrations

4see Analytics
AMTdirect
Acxiom Real Identity
Anyone Home CRM
AppWork
Bottomline Paymode
EvictionAssistant
Helix Reports
Longview Transfer Pricing
MRI Commercial Management
MRI Living
MRI MIRRA
MRI ManhattanONE
MRI Palace
MRI ProCalc
MRI Workplace Central
MRI Workspeed
RentTrack
SightPlan
Simba
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Claim MRI Software and update features and information
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Claim TapHero and update features and information