MPP BILuxms Group
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Related Products
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About
A Business Intelligence platform natively running with massively parallel databases for data visualization, operational analytics, tracking and reporting. MPP BI paves information superhighway to your business data. Preparation. All necessary data from all required data sources. Clean, consolidated and ready for your work. A wide range of integration options. Processing. No limits on combination of different data types, processing methods and update frequency. Visualization. Loads of basic data visuals, drilling down, ratings, and other nice things for more comfortable working with data for decision-makers. Collaboration. Interactive presentations, natively embedded analytics on your corporate portal and easy data export. Powerful text analytics to reveal valuable meaning of your text data. On top of our MPP BI platform we’ve built a fast and scalable text analytical engine - MPP NLP. It provides: text filtering and rule-based or machine learning classification.
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About
Companies recognize that optimizing the customer experience is pivotal to the success of their brand and customer loyalty. Yet the art of monitoring the customer experience has become increasingly complex. From vast amounts of survey and customer data to the technical integration, people and processes that make it all work, companies need a sophisticated software platform as the centerpiece. Our clients rely on the eTouchPoint platform to provide powerful insights that help monitor and perfect the customer experience. By linking dashboard and employee-specific reporting, text analytics, and closed loop alerting features with the industry’s best data collection platform, eTouchPoint offers CX professionals a comprehensive platform for connecting with customers, engaging employees, and managing the complex CX ecosystem. Unlimited support for multi-channel survey initiatives, including call center, field services, retail, B2B, employee and online channels.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Data-rich companies requiring turnkey analytical applications
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Audience
Companies looking for a Customer Satisfaction solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per user, per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLuxms Group
Founded: 2015
United States
mppbi.com
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Company InformationeTouchPoint
Founded: 1999
United States
www.etouchpoint.com
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Categories |
Categories |
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Business Intelligence Features
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Data Visualization Features
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
No info available.
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Integrations
No info available.
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