MOON ChatTHE MOON Agency
|
||||||
Related Products
|
||||||
About
MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.
|
About
askVela is an AI customer support and live chat platform for online stores. It combines a chat widget, shared team inbox and knowledge base. The AI assistant uses help articles, product information and connected order data to answer customer questions and recommend products. Teams can review conversations and take over when human support is needed. Shopify stores connect through the askVela app, WordPress and WooCommerce sites through its plugin, and other websites can embed the widget using a script. Features include multilingual replies, product recommendations, order lookup through supported integrations and knowledge-base tools. A free plan and paid subscriptions are available.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Online stores and business websites that want an AI assistant answering customers from their real catalog and pages
|
Audience
Online retailers and ecommerce customer support teams, including Shopify and WooCommerce stores.
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationTHE MOON Agency
Founded: 2019
Romania
moonchat.ro/en/
|
Company InformationaskVela
askvela.pro
|
|||||
AlternativesNo Alternatives
|
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Shopify
Supported
WooCommerce
Supported
Facebook Messenger
Supported
Gomag
Supported
Google Merchant Center
Supported
Instagram
Supported
PrestaShop
Supported
Telegram
Supported
WhatsApp
Supported
WordPress
Supported
|
Integrations
Shopify
Supported
WooCommerce
Supported
Facebook Messenger
Not Supported
Gomag
Not Supported
Google Merchant Center
Not Supported
Instagram
Not Supported
PrestaShop
Not Supported
Telegram
Not Supported
WhatsApp
Not Supported
WordPress
Not Supported
|
|||||
|
|
|