MACH Software

MACH Software

Data Management Associates
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About

When clients come to MACH Software, they stay with MACH Software. Why? Because we not only deliver great software, but we personally support it with a customer service team that makes it their business to know your business. When you’ve made a purchase of MACH software, we visit your offices, your warehouses, your stores, and your call centers. Many of our clients interface with customers through all of these environments. No matter how your product is promoted, presented, and sold, it is important to deliver a successful and seamless customer experience. All of your operations must integrate into the back office system that smoothly runs your business. We’re MACH Software- an experienced developer that specializes in helping you run your company’s mission-critical business functions. We develop and support an integrated software system for all areas of web, POS and catalog commerce: order processing, warehouse management, marketing, promotion analysis, purchasing, accounting, etc.

About

Orderwerks is a B2B focused Order, Inventory and Fulfillment management platform offering rich features, new technology and integrations to connect your operations together. Customer Ordering, Internal User Ordering, Catalog Management, Order Management, Bulk Management Features, File Uploads, Quotes, and much more. Virtually an unlimited number of ways to customize Orderwerks to perfectly fit your business needs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses seeking a solution to manage their operations and improve their processes

Audience

For Manufacturers, Distributors and More.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Versatility, adaptability, ease of use, great customer service, always willing to take feedback and ideas to help improve the process.
  • We love having an all-in-one system for our ordering and fulfillment. Our entire order workflow can be managed through Orderwerks. The offline feature works great for our field sales reps, as many are sometimes in rural areas where a data signal is weak. The scan and pick features help maintain a simple and accurate order fulfillment process in the warehouse. Also, the ever growing list of integrations offers great flexibility to businesses.
  • Orderwerks is extremely user friendly and is specifically designed with our company's needs in mind!

Cons

  • Can get a little confusing on the administrative end at times, but that's nothing to work about because they have great customer support that can help you anytime.
  • Only con would be in regards to the Quickbooks Desktop Integration. It isn't really something that is an issue with Orderwerks, but moreso with Quickbooks. Depending on what data is being sent to Quickbooks Desktop, there are sometimes issues with Sales Orders or Invoices not being created. But, support is very quick to resolve any problems that come up, usually within a few minutes!
  • I cannot think of any cons regarding Orderwerks. Any issues that we have are resolved immediately!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Data Management Associates
Founded: 1979
United States
www.machsoftware.com

Company Information

Orderwerks
Founded: 2018
United States
www.orderwerks.com

Alternatives

Alternatives

Kentro

Kentro

Kentro.io
eMACH.ai

eMACH.ai

Intellect Design Arena Ltd

Categories

Order Entry Supported
Order Management Supported
Retail Management Supported

Categories

B2B eCommerce Supported
Order Entry Supported
Order Management Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Supported

Integrations

Fishbowl Not Supported
OpenCart Not Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Enterprise Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
QuickBooks Payments Not Supported
ShipStation Not Supported
Shopify Not Supported
Slack Not Supported
TaxJar Not Supported
WooCommerce Not Supported
Yuno Supported
Zoho CRM Plus Not Supported

Integrations

Fishbowl Supported
OpenCart Supported
QuickBooks Desktop Premier Supported
QuickBooks Desktop Pro Supported
QuickBooks Enterprise Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
QuickBooks Payments Supported
ShipStation Supported
Shopify Supported
Slack Supported
TaxJar Supported
WooCommerce Supported
Yuno Not Supported
Zoho CRM Plus Supported
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Claim MACH Software and update features and information
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