LumenVox Voice BiometricsLumenVox
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About
Using voice biometrics authentication, companies can provide a delightful customer experience without sacrificing security.
LumenVox Voice Biometrics technology screens customers by comparing input voice audio to a collection of stored voice samples (“voiceprints”) that are known to be authentic or fraudulent. Just like a fingerprint, each voice is unique. This makes Voice Biometric Authentication an incredibly effective way to validate identity.
LumenVox’s flexible voice biometrics technology can be deployed in the method of choice and gives organizations the ability to create a seamless and secure process to verify its customers. LumenVox Voice Biometrics not only creates a better user experience, but also reduces operational costs and strengthens security. Anti-fraud measures such as liveness detection provide an additional security layer.
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About
Whether you want to prevent fraud in the contact center, authenticate callers or migrate safely to SIP, Smartnumbers ensures your voice network stays secure, reliable, and compliant. Helping organizations prepare for business disruption and contact centers improve caller authentication and fraud detection. Pre-answer caller authentication to streamline your customer experience. Identify and redirect suspicious calls pre-answer. Reduce ID&V questions to shorten call duration. Save time and money and improve your caller authentication. Over 350 organizations rely on Smartnumbers to deliver their most critical services. Our customers have demanding security, reliability, and anti-fraud requirements, and include organizations such as financial institutions, the Ministry of Defence, and blue light services. We partner with the leading communications providers and technical vendors so you can buy Smartnumbers from your preferred supplier.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Platform providers and large enterprises that need high performance and scalable speech and voice processing technology to deliver their applications or support their CX infrastructure
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Audience
Call centers and businesses looking for a solution to improve caller authentication and fraud detection
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLumenVox
Founded: 2001
United States
www.lumenvox.com
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Company InformationSmartnumbers
Founded: 1995
United Kingdom
smartnumbers.com
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Categories |
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Integrations
Amazon Web Services (AWS)
Avaya Aura
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Verizon Cloud
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Integrations
Amazon Web Services (AWS)
Avaya Aura
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Verizon Cloud
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