Luigi's Box vs. Yext Comparison


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About Luigi's Box is a search and discovery solution designed specifically for e-commerce websites to improve the customer experience and achieve desired revenue. Search Recommender Product Listing Shopping Assistant Conversational Agent Analytics Through years of operation, Luigi's Box earned several awards. Our advanced features helped companies such as Under Armour, Nespresso and Notino to successfully increase search usage and conversions. Luigi's Box is easy to use and has a user-friendly interface, making it suitable for businesses of all sizes and kinds. We understand that e-commerce businesses have unique needs, and a good product discovery solution should offer a range of advanced features to allow them to tailor the search experience to their specific needs. Luigi's Box offers a quick and easy integration that doesn’t require deep technical knowledge. We offer various types of implementation to choose from.	About Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience eCommerce companies searching for a personalized site search and product discovery tool to engage customers	Audience Global businesses of all sizes, across all verticals. Yext works with small and medium-sized businesses, enterprise businesses, partner re-sellers, and nonprofit organizations.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing See our Pricing Free Version Free Trial	Pricing The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo. Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.7 / 5 features 4.8 / 5 design 4.7 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros - Recommendations on what synonyms to add - Tracking / Data to discover trends and overall state - Regular indexing and weighting adjustments possible Luigi's Box has become an essential part of our shopping process. The tool offers great flexibility from an admin’s point of view – I can easily edit results, fix search errors, and still ensure the customer receives high-quality and relevant results. Their analytics are also a big advantage, helping not just me as an administrator, but also other departments to better understand customer behavior and optimize our content accordingly. Helps to achieve bigger engagement with our clients. Helps them to navigate faster without frustration and saving time on both sides. The tool is easy to implement and personalize. Clear charts on the dashboard make it easy to interpret analytical data. Reports of searches with no results, no clicks and low conversions help in working with the content of the page. Convenient redirection and synonym settings and personalization of the suggester create huge marketing opportunities. The product ensures that we increase sales through both search and referral. The customer finds what he is looking for or is recommended the right product to purchase. Exceptionally good support. Fast, kind and professional. Cons - Weighting adjustments can only be done by support and not myself The analytics part, while very useful, has one limitation – the data is only stored for three months. For long-term optimization and deeper insights, it would be incredibly helpful to access and compare search data year over year. In several languages, it's sometimes tricky with wording or recommended typo replacement Honestly, I haven't noticed any major issues, maybe the only thing is that reports could load a little faster and the icons in the panel look a bit old-school. Nothing. Very good experience with everything. I recommend.	Pros & Cons from Real Users Pros Yext does absolutely nothing for you or your business. There are zero pros. You see how those videos literally explain nothing. They got one star from me because I couldn’t choose less than one. Cons There is no product. There is no one to talk to or help you once you purchase YEXT. Look them up, their revenue is hundreds of millions a year, but you can’t get anyone on the phone or email support help. Nothing. The main phone number on the website doesn’t even work to connect you to anyone. There is no product to show. There is no way to show that it’s doing anything or working. No “before & after “ data or reports to show that it’s a real thing and helping your business. It’s predominantly sold by 3rd party resellers that know even less about it. Once you pay for it (whatever it is?) good luck. As I mentioned above - even that marketing video explains nothing about WHAT the product is. I tried to contact them dozens of times to get help or support or direction of what to do after paying $800.00. Nothing. No responses. There is no “product”. Biggest scam around.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Luigi's Box Founded: 2016 Slovakia, Europe www.luigisbox.com	Company Information Yext Founded: 2006 United States www.yext.com
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Categories eCommerce Merchandising eCommerce Personalization eCommerce Search eCommerce Tools Enterprise Search Product Recommendation Engines Recommendation APIs Site Search Web Analytics	Categories Brand Management Contact Center Knowledge Base Digital Governance eCommerce Search Enterprise Search Knowledge Management Landing Page Local Listing Management Location Intelligence Marketing Analytics Reputation Management Review Management SEO Site Search Store Locator Web Analytics
Enterprise Search Features AI / Machine Learning eDiscovery Faceted Search / Filtering Full Text Search Fuzzy Search Indexing Text Analytics Web Analytics Features Campaign Management Conversion Tracking Form Analytics Goal Tracking Keyword Tracking Multiple Site Management Pageview Tracking Referral Source Tracking Site Search Tracking Time on Site Tracking User Interaction Tracking Show More Features eCommerce Personalization Features A/B Testing Abandoned Cart Email Dynamic Pricing Offers & Discounts Notifications Personalized Site Navigation Product Recommendations Reporting / Analytics Social Insights	Enterprise Search Features AI / Machine Learning eDiscovery Faceted Search / Filtering Full Text Search Fuzzy Search Indexing Text Analytics Web Analytics Features Campaign Management Conversion Tracking Form Analytics Goal Tracking Keyword Tracking Multiple Site Management Pageview Tracking Referral Source Tracking Site Search Tracking Time on Site Tracking User Interaction Tracking Show More Features Brand Management Features Approval Process Control Artwork Management Asset Management Change Management Fulfillment Distribution Project Management Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal Landing Page Features A/B Testing Analytics Drag & Drop Form Creation Real Time Editing Responsive SEO Management Templates Location Intelligence Features Behavioral Analytics Data Visualization Demographic Data Geocoding Geofencing Location Tracking Predictive Analytics Trade Area Analysis Marketing Analytics Features A/B Testing Campaign Management Channel Attribution Customer Journey Mapping Dashboard Performance Metrics Predictive Analytics ROI Tracking Social Media Metrics Website Analytics Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Review Management Features Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing White Label SEO Features A/B Testing Artificial Intelligence (AI) Auditing Competitor Analysis Content Management Dashboard Google Analytics Integration Keyword Research Tools Keyword Tracking Link Management Localization Mobile Search Tracking Rank Tracking Revenue Management User Management Store Locator Features Analytics Automatic Location Detection Directions Distance Calculation Event Promotions Mapping Product Search Filtering Promotions / Coupons Search White Label
Integrations Magento Shopify Canopy Foursquare Gimbal by Infillion Google Business Profile Greenhouse MetaLocator Olo Radius8 Welcomer Shopsys Framework Shoptet SmartEmailing Tenant UPgates Verve WooCommerce WordPress Workers by Delos Xperience by Kentico Show More Integrations View All 17 Integrations	Integrations Magento Shopify Canopy Foursquare Gimbal by Infillion Google Business Profile Greenhouse MetaLocator Olo Radius8 Welcomer Shopsys Framework Shoptet SmartEmailing Tenant UPgates Verve WooCommerce WordPress Workers by Delos Xperience by Kentico Show More Integrations View All 23 Integrations
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