Ludus vs. SimpleTix Comparison


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About Ludus is a complete performing arts ticketing and event platform that combines ticketing, payments, concessions, volunteer management, Patron CRM, and show-night tools into a single system. Get your own ticketing website, upload a seating chart or do general admission, and provide the best experience for your patrons. Stay in touch with all of your patrons through our Marketing suite. Craft beautiful emails with our drag-and-drop email designer, filter your patrons into audiences based on dozens of parameters, and analyze how your marketing is doing. Ludus is a team of people who build technology for the performing arts that respects tradition, saves time, and helps communities thrive. There are no hidden fees, required contracts, or faceless support lines, just people who understand what it is like backstage, in the box office, and on opening night. Today, Ludus serves more than 5,000 organizations across all 50 states.	About SimpleTix is the leader in Timed-Entry Ticketing Solutions for your attraction. Whether you are looking for timed entry ticketing, setting capacity limits, or reserved seating, we’ve got you covered! We work with museums, zoos & gardens to keep their staff and patrons safe while social distancing guidelines are in place. SimpleTix is the only ticketing app with full Square integration. EASY TO INTEGRATE Built for the tools you already use SimpleTix integrates “out of the box” with Square, Stripe, Heartland, and Authorize.net payment gateways. Also integrates with popular tools like MailChimp, ActiveCampaign, Salesforce, Google Sheets, Zapier, Integromat, and more.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Organizations of all sizes seeking a solution to manage ticketing, marketing, and fundraising needs	Audience We work with farms, museums, zoos & gardens to keep their staff and patrons safe while social distancing guidelines are in place.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No contracts. No annual fees. Ludus is 100% free for organizations choosing to pass on fees. 5% + $0.75 per ticket using credit card Credit card processing fees are already included. You get 100% of the ticket price. No extra payment processing fees or hidden charges. If you’re not charging for a ticket, neither are we. Free Version Supported Free Trial Not Supported	Pricing $0.25 per ticket Online 79¢ + 2% per ticket On-site 25¢ per ticket Virtual & Livestream Events Only 50¢ per registrant. Flat-fee. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros Great support, very responsive. Super easy to use. Cost-effective. Payment processing integrations. Zoom integration. So easy to use, very user friendly. Also, great customer service! Fast and friendly, totally understood our needs. Exceptional customer service, great end-user interface for our customers, effective ticket-scanning app, efficient event setup process, clean administrator user interface, and the best-possible pricing structure for our operation. Easy to use, not cluttered with excess features. Works well on mobile and PC. Company is responsive to support requests. Team was responsive and helpful with questions, new interface was clean and easy to use. I really like the feature of being able to import guests and then being able to find your attendees and resend/download the ticket if they cannot find them. The easy entry app is great to use and tracks everyone you scan in. Cons Nada, really. I haven't found one thing I dislike about the platform. I have NO complaints! This is perfect and so easy! Ticket-scanning app (Event Organizer) can be buggy every once in a while, ticket checkout landing page is not fully customizable, full customer information does not pull in to our payment processing system (Square), not able to pull entire order/attendee list for a single event that has multiple event times (eg, ten events at a single venue over the course of three weeks). The prior version (several years ago) had some issues, but the current version works very well and we have no complaints. Needed to have their team customize the ticket design- we couldn't do that ourselves. Tickets do end up landing in junk email folders after being sent out.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Ludus Founded: 2013 United States hello.ludus.com	Company Information SimpleTix Founded: 2010 United States www.simpletix.com/
Alternatives BookTix	Alternatives Nutickets
CUR8	TixFox
ThunderTix	TicketSpice Webconnex
Arts People Neon One	TicketPeak
Theatre Manager Arts Management Systems View All	Ticket Tailor View All
Categories Drag and Drop Email Builders Supported Event Booking Supported Event Check In Supported Event Marketing Supported Fundraising Supported K-12 Supported Performing Arts Supported Registration Supported Ticketing Supported Volunteer Management Supported	Categories Box Office Supported Event Check In Supported Event Management Supported Registration Supported Reservations Supported Ticketing Supported
Event Check In Features Attendee Segmentation Supported Badge Printing Not Supported Data Import / Export Supported Data Synchronization Supported Guest List Management Supported Guest List Search Supported Lead Capture Not Supported Multi-Event Supported QR Codes Not Supported Reporting/Analytics Supported Ticketing Supported Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported Show More Features Event Booking Features Attendee Management Supported Confirmation/Reminders Supported Discount/Coupon Management Supported Event Calendar Supported Marketing Management Supported Online Payments Supported Online Registration Supported Social Media Promotion Not Supported Wait List Management Supported Website Management Supported Event Marketing Features Audience Segmentation Supported Campaign Management Supported Email Marketing Supported Event Calendar Not Supported Landing Pages / Web Forms Supported Location-Based Marketing Not Supported Reporting/Analytics Supported Social Media Promotion Not Supported Surveys & Feedback Not Supported Website Management Supported Fundraising Features Alumni Management Not Supported Auction Management Not Supported Campaign Management Not Supported Contribution Tracking Supported CRM Not Supported Donor Management Supported Event Management Not Supported Gift Matching Management Not Supported Grant Management Not Supported Membership Management Not Supported Mobile Giving Supported Payment Processing Supported Pledge Management Not Supported Prospect Management Not Supported Raffles / Lotteries Not Supported Recurring Giving Supported Volunteer Management Not Supported K-12 Features Attendance Tracking Not Supported Classroom Management Not Supported Communication Management Not Supported Curriculum Management Not Supported Enrollment Management Supported Financial Management Not Supported Parent Portal Not Supported Progress Reports Not Supported Skill Testing Not Supported Student Information / Records Supported Volunteer Management Features Attendance Management Supported Calendar Management Supported Event Management Supported Group Management Supported Member Directory Supported Membership Management Supported Recognition Management Not Supported Registration Management Not Supported Scheduling Supported Self Service Portal Not Supported Training Management Not Supported Volunteer Profiles Not Supported	Event Check In Features Attendee Segmentation Not Supported Badge Printing Supported Data Import / Export Supported Data Synchronization Not Supported Guest List Management Not Supported Guest List Search Not Supported Lead Capture Not Supported Multi-Event Supported QR Codes Supported Reporting/Analytics Supported Ticketing Supported Registration Features Activity Registration Supported Attendance Management Supported Badge Management Supported Calendar Management Not Supported Class Registration Supported Contact Management Not Supported Event Registration Supported Form Builder Not Supported Group Registration Supported Marketing Management Not Supported Online Registration Supported Onsite Registration Supported Payment Processing Supported Refund Automation Supported Self Check-In Supported Surveys & Feedback Supported Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported Show More Features Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Not Supported Room Block Management Not Supported Social Media Promotion Supported Sponsorship Management Not Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Supported Weddings / Parties Not Supported
Integrations Authorize.Net Not Supported Axis LMS Not Supported Braintree Not Supported DonorDock Not Supported EmbedPress Supported Heartland Payment Processing Not Supported Mailchimp Not Supported PayPal Not Supported Salesforce Not Supported Square Appointments Not Supported Square Card Reader Not Supported Square Gift Cards Not Supported Square POS Not Supported Square Payments Not Supported Square for Restaurants Not Supported Square for Retail Not Supported Stripe Not Supported Wufoo Not Supported Zapier Not Supported Zoom Webinars Not Supported Show More Integrations View All 2 Integrations	Integrations Authorize.Net Supported Axis LMS Supported Braintree Supported DonorDock Supported EmbedPress Not Supported Heartland Payment Processing Supported Mailchimp Supported PayPal Supported Salesforce Supported Square Appointments Supported Square Card Reader Supported Square Gift Cards Supported Square POS Supported Square Payments Supported Square for Restaurants Supported Square for Retail Supported Stripe Supported Wufoo Supported Zapier Supported Zoom Webinars Supported Show More Integrations View All 24 Integrations
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