Reten

Reten

RETEN
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About

LoyaltyPass is a simple loyalty platform for cafes, restaurants, salons, and retail stores that helps small businesses build customer retention without needing a custom app or technical setup. It lets businesses create digital loyalty passes that customers can save directly to Apple Wallet or Google Wallet. Customers join by scanning a QR code in-store, with no app download required. Businesses can track visits, stamps, points, and rewards through an easy dashboard and set up programmes like “buy 8, get 1 free” or tier-based rewards. LoyaltyPass also includes push notifications sent directly to customers’ lock screens, helping businesses share offers, updates, and reminders with high engagement. It works with any POS system through simple QR scanning and requires no integration. Overall, it combines digital passes, rewards tracking, and customer messaging into one lightweight system to help small businesses increase repeat visits and loyalty.

About

Reten is customer retention software for local businesses in India, including cafés, restaurants, bakeries, salons, gyms and retail shops. Customers join a business’s loyalty program by scanning a counter QR code and confirming through WhatsApp, without downloading a separate app. Reten tracks customer visits and estimates each regular’s typical return interval to help businesses identify customers whose visits have lapsed. Businesses can send WhatsApp win-back messages, welcome messages, loyalty rewards, review requests and promotional campaigns. The service also provides customer and visit reporting; Shopify connects directly, while businesses using other point-of-sale systems can upload bill reports. Reten is designed for neighborhood businesses seeking to encourage repeat visits and manage customer communications and loyalty activity from a web-based service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium-sized businesses (SMBs)

Audience

Local businesses in India, including cafés, restaurants, bakeries, salons, gyms, boutiques, retail shops, and kids’ play zones.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

₹999/month
₹999 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

LoyaltyPass
Founded: 2025
India
www.loyaltypass.co

Company Information

RETEN
Founded: 2026
India
reten.in

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Categories

Customer Loyalty Supported

Categories

Customer Retention Supported

Integrations

Shopify Not Supported
WhatsApp Not Supported

Integrations

Shopify Supported
WhatsApp Supported
Claim LoyaltyPass and update features and information
Claim LoyaltyPass and update features and information
Claim Reten and update features and information
Claim Reten and update features and information