Capillary Loyalty+Capillary Technologies
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TopboxTopbox, Inc.
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Related Products
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About
Capillary Loyalty+ platform helps brands to retain their best customers by rewarding them with highly contextual, personalized rewards. The omnichannel platform supports both transactional & behavioral activities across multiple channels. Boost repeat sales with a personalized Loyalty Program Software. Grow your brand following. Ensure your existing customers keep coming back to you by intelligently rewarding them for their desired behaviour with an omnichannel loyalty program. Capillary Loyalty Software helps brands to retain their best customers by rewarding them with highly contextual, personalized rewards. The omnichannel platform supports both transactional & behavioral activities across multiple channels like in-store, eCommerce, mobile site, and apps. Loyalty+ features customized reporting & visual dashboards to analyze the overall health of your customer base, identify customers that are at risk of churn, and get a single view of customers purchase patterns.
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About
Customer experience insights are found in everyday customer interactions with your company. Phone calls, chat sessions, emails, product reviews, Facebook, Instagram and Twitter posts, Reddit conversations, and SMS exchanges are all filled with unsolicited, unstructured feedback.
With Topbox's omnichannel analytics platform, companies are able to quickly identify the issues that interfere with sales, customer churn, and higher support and product costs. Topbox's powerful aggregation, normalization, redaction, sentiment analysis, rule-based and AI-driven classification models provide clients with actionable insights without costly professional services agreements.
Unlock the insights within your customer interactions, with Topbox.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and brands in many verticals seeking a solution to manage and grow their brand
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Audience
Enterprise, Fortune 500, and Mid-market CMOs, COOs and Chief Customer Officers
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$25,000 per year
Free Version
Not Supported
Free Trial
Not Supported
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PricingConsumption-based model, based on the number of customer interactions that are processed annually
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCapillary Technologies
Founded: 2008
Singapore
www.capillarytech.com/products/loyalty-plus/
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Company InformationTopbox, Inc.
United States
topbox.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Loyalty Features
Corporate Memberships
Supported
CRM
Supported
Customer Activity Tracking
Supported
Discount Management
Supported
Gift Card System
Supported
Loyalty Card System
Supported
Member Portal
Supported
Membership Management
Supported
No-Card Loyalty System
Supported
Referral Tracking
Supported
Rewards Management
Supported
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Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
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Integrations
Apptentive
Not Supported
Bazaarvoice
Not Supported
Five9
Not Supported
Heymarket
Not Supported
Instagram
Not Supported
LivePerson
Not Supported
Medallia
Not Supported
Oracle Sales
Not Supported
Oreka TR
Not Supported
Qualtrics Customer Experience
Not Supported
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Integrations
Apptentive
Supported
Bazaarvoice
Supported
Five9
Supported
Heymarket
Supported
Instagram
Supported
LivePerson
Supported
Medallia
Supported
Oracle Sales
Supported
Oreka TR
Supported
Qualtrics Customer Experience
Supported
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