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About

Loyal is an end-to-end digital healthcare platform built to unify and optimize the entire patient experience and provider engagement within health systems by centralizing critical care touchpoints, from provider and location data management to digital engagement, automated scheduling, conversational chat, health risk assessments (HRAs), CRM, and reputation management, all from one integrated interface. It uses natural language processing and AI-enabled tools to make it easier for patients to search for care, book appointments in real-time across channels, interact with conversational AI for guidance, and manage their care journey, while giving organizations automated CRM campaigns, robust provider directories, ratings and review tools, and enriched data insights to drive engagement, conversions, and strategic decision-making.

About

Syllable brings empathy, transparency, and intelligence to every patient touchpoint outside the hospital. In 2020, Syllable communicated with 45 million Americans through text and chat about access to care related to appointments, primary care, specialty care, and COVID-19. Syllable automated 4 million patient encounters through voice only and represents access for patients to 21,645 physicians. The leading health system call center solution empowers patients and eases operational burdens. Syllable removes communication barriers between patients and the care they need when they need it. Patients deserve and now expect a nimble and frictionless end-to-end healthcare experience. They must often navigate an elaborate maze of call transfers, long hold times, and clunky websites to access the front door to care. Syllable works with many of the largest and most respected healthcare providers across the country.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare systems and hospitals that need a unified digital platform to simplify patient engagement, care access, scheduling, and data-driven growth strategies

Audience

Physicians and clinicians looking for a solution to improve the quality of their services and communication with patients

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Loyal
Founded: 2015
United States
loyalhealth.com

Company Information

Syllable
United States
syllable.ai/

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Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Loyal and update features and information
Claim Loyal and update features and information
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Claim Syllable and update features and information