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About

Loyal is an end-to-end digital healthcare platform built to unify and optimize the entire patient experience and provider engagement within health systems by centralizing critical care touchpoints, from provider and location data management to digital engagement, automated scheduling, conversational chat, health risk assessments (HRAs), CRM, and reputation management, all from one integrated interface. It uses natural language processing and AI-enabled tools to make it easier for patients to search for care, book appointments in real-time across channels, interact with conversational AI for guidance, and manage their care journey, while giving organizations automated CRM campaigns, robust provider directories, ratings and review tools, and enriched data insights to drive engagement, conversions, and strategic decision-making.

About

Meet and exceed consumer expectations for care—and achieve new levels of growth and loyalty. Press Ganey’s next-generation Consumer Experience technology will revolutionize patient acquisition, retention, and reputation management at your healthcare organization. Press Ganey announced the acquisition of SPH Analytics (SPH), the national leader in member experience measurement and engagement for the health insurance industry. Press Ganey will combine its industry-leading patient experience data with SPH’s rich member experience data to unite previously fragmented provider and payer insights to drive optimal healthcare outcomes. Your dedicated Press Ganey success team is on hand to guide and advise you every step of the way. Our continued investment in leading-edge technology and top talent puts our clients at the forefront of healthcare.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare systems and hospitals that need a unified digital platform to simplify patient engagement, care access, scheduling, and data-driven growth strategies

Audience

Patient Engagement solution for healthcare centers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Loyal
Founded: 2015
United States
loyalhealth.com

Company Information

Press Ganey
Founded: 1985
United States
www.pressganey.com

Alternatives

FollowMyHealth

FollowMyHealth

Veradigm

Alternatives

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Loyal and update features and information
Claim Loyal and update features and information
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Claim Press Ganey and update features and information