Related Products
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About
Scale self-serve user onboarding with product tours, drive product adoption with announcements, trigger helpful hints, and more all without writing a line of code. Build, preview, and publish beautiful in-product experiences with Lou's code-free Builder that's designed for non-technical users. Lou builder allows you to create experiences right on top of your platform. Use-case-specific templates for out-of-the-box experiences that look built in-house. Choose from one of our templates, create your own custom themes, or design as you go. The Lou builder makes it easy to create beautiful in-product experiences. Add images, videos, & gifs for a more engaging learning experience. Unlike other 'code-free' solutions, at Lou we mean it. Even our advanced features are code-free. The easiest way to create engaging in-product experiences.
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About
Userlane is a no-code Digital Adoption Platform that is designed to maximize software adoption by allowing anyone to master any software instantly. This is made possible with our step-by-step interactive guidance technology and on-demand Virtual Assistant that offers contextual and tailored support to software users whenever they need it. Our solution can be used for both employee onboarding and training (enterprise digital adoption) as well as customer onboarding and self-service (for software vendors). Our step-by-step, on-screen interactive guides lead users through digital processes in any browser-based software in real-time, helping them achieve their goals quickly and effortlessly. Userlane onboards employees and customers faster, reduces support tickets and costs (by up to 75%) and increases user satisfaction and productivity. Our DAP is the ideal solution for enterprises with a global, distributed workforce wanting to automate and scale their software training and support.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Customer Success platform for companies wanting to onboard, educate, engage, and retain more users
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Audience
While we focus on the enterprise market, our solution is still available to SMBs. Large organizations work with us to maximize digital adoption for both internal- and external-facing applications.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$79 per month
Billed annually
Free Version
Supported
Free Trial
Not Supported
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PricingWe offer customized modular plans based on users, solutions, deployment, and features. Every plan includes a dedicated customer success manager and solution architect, custom SLA, in-product or phone/email support, implementation plan + strategy consulting.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationLou
Founded: 2018
United States
www.louassist.com
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Company InformationUserlane
Founded: 2015
Germany
www.userlane.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Digital Adoption Platforms Features
Audience Segmentation
Not Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Not Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
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Customer Success Features
Account Alerts
Not Supported
Account Management
Supported
Communication Management
Supported
Customer Engagement
Supported
Customer Lifecycle Management
Supported
Health Score
Not Supported
Onboarding
Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Supported
Win / Loss Analysis
Not Supported
Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Supported
Self Service Tools
Supported
Surveys & Feedback
Not Supported
User Onboarding
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Supported
Onboarding Features
Course Management
Supported
Document Management
Supported
E-Verify / I-9 Forms
Not Supported
Electronic Forms
Not Supported
Electronic Signature
Not Supported
Employee Handbook
Supported
Employee Portal
Not Supported
File Management
Not Supported
Job Description Management
Not Supported
Orientation Management
Not Supported
Self Service Portal
Supported
Task Management
Supported
Tax Forms
Not Supported
Training Management
Supported
Training Features
Academic / Education
Supported
Asynchronous Learning
Not Supported
Blended Learning
Not Supported
Built-In Course Authoring
Supported
Built-in LMS
Not Supported
Certification Management
Not Supported
Corporate / Business
Supported
eCommerce
Not Supported
Learner Portal
Supported
Mobile Learning
Not Supported
Simulation
Not Supported
Synchronous Learning
Supported
Training Companies
Supported
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Integrations
Google Analytics
Supported
Confluence
Not Supported
Freshdesk
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Jira
Not Supported
Jira Service Management
Not Supported
Microsoft Dynamics 365
Not Supported
Mixpanel
Supported
Oracle Fusion Cloud ERP
Not Supported
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Integrations
Google Analytics
Supported
Confluence
Supported
Freshdesk
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Jira
Supported
Jira Service Management
Supported
Microsoft Dynamics 365
Supported
Mixpanel
Not Supported
Oracle Fusion Cloud ERP
Supported
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