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About

Level up your store with strong social proof. Whether you’ve just launched your first store or are an established brand, Loox will help your business grow. Increase conversions, attract quality traffic and encourage repeat purchases with visual product reviews. Loved by over 90,000 Shopify merchants​. Schedule automatic, fully branded review requests and reminders to encourage your customers to snap a picture and leave a review. Stand out from the crowd with an elegant online store your customers can trust. No matter what theme you are using, our stunning review galleries are the most beautiful way to display product reviews on Shopify stores. Photo reviews on product pages drive up to 91% uplift in conversions. Loox helps you to generate significantly more reviews with photos and display them in stunning review galleries, boosting credibility, conversions, and sales with strong social proof.

About

SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Business owners looking for a Shopify reviews app

Audience

For businesses lookinh to source feedback and surface reviews across various channels

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 / mo
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Sitejabber is an online portal to find authentic reviews online business and services offered by different brand. I have been using Sitejabber to find different customer reviews and authenticity of the brand. It provide frequent scam alerts going on related to different brands so that you can save yourself from falling prey.
  • Sitejabber is intuitive and powerful to gain and showcase user experiences. It indirectly helps businesses to generate more leads. It can also extract feedback from social media platforms.

Cons

  • It is a great portal with a very good inventory of reviews across the services and businesses.
  • It worked great for me. Nothing to share about cons.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Loox
Founded: 2015
Israel
loox.app

Company Information

SmartCustomer
Founded: 2006
United States
www.smartcustomer.com

Alternatives

Alternatives

Rivyo

Rivyo

Webcontrive

Categories

Categories

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

AfterShip Supported
Appbrew Supported
BigCommerce Not Supported
Boost Commerce Supported
Buy Real Media Not Supported
Canopy Supported
EcomSolid Supported
Facebook Apps and Tabs Supported
Firepush Supported
Kimonix Supported
LimeSpot Supported
QuickBooks Online Not Supported
Rebuy Supported
Reelup Supported
Rise.ai Supported
Searchanise Supported
Shopify Not Supported
Smile.io Supported
Upsell.com Supported
X (Twitter) Not Supported

Integrations

AfterShip Not Supported
Appbrew Not Supported
BigCommerce Supported
Boost Commerce Not Supported
Buy Real Media Supported
Canopy Not Supported
EcomSolid Not Supported
Facebook Apps and Tabs Not Supported
Firepush Not Supported
Kimonix Not Supported
LimeSpot Not Supported
QuickBooks Online Supported
Rebuy Not Supported
Reelup Not Supported
Rise.ai Not Supported
Searchanise Not Supported
Shopify Supported
Smile.io Not Supported
Upsell.com Not Supported
X (Twitter) Supported
Claim Loox and update features and information
Claim Loox and update features and information
Claim SmartCustomer and update features and information
Claim SmartCustomer and update features and information