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About
Loopon – AI-Powered Guest Experience Intelligence for Hospitality
Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it.
What Loopon Does
Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights.
Instead of manually reading thousands of reviews, hospitality teams get:
- Real-time sentiment analysis
- Automated theme detection
- Performance benchmarking across properties
- Guest journey insights
- Operational trend tracking
Loopon bridges the gap between guest feedback and operational decision-making.
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About
Motivated employees lead to satisfied guests, our cashless tipping app is part of a suite of hospitality workforce solutions designed to attract, empower, and retain top talent. Tools built to maximize your team’s productivity and create a culture of loyalty. Find and keep great employees with built-in referral programs and enticing rewards for team members. Give your team powerful, easy-to-use tools that help them get more done in less time. Show your team that you care with tools that promote a positive culture and align with their goals. Launch quickly without a complicated setup. Powered by innovation and collaboration. Built-in financial tools and advanced analytics. Ongoing support from hotel industry experts. Tipping trends based on real guest tipping data. Shiny understands that motivated employees lead to satisfied guests. From a cashless tipping experience guests enjoy to powerful productivity tools, our suite of hospitality workforce is designed to retain top talent.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)
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Audience
Businesses wanting a tool to provide a cashless tipping experience to their guests
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLoopon
Founded: 2007
Sweden
www.loopon.com
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Company InformationShiny
www.stayshiny.co
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
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Integrations
Agoda
Amadeus Central Reservations System (CRS)
AnyChart
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
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Integrations
Agoda
Amadeus Central Reservations System (CRS)
AnyChart
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
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