Related Products
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About
Loopon – AI-Powered Guest Experience Intelligence for Hospitality
Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it.
What Loopon Does
Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights.
Instead of manually reading thousands of reviews, hospitality teams get:
- Real-time sentiment analysis
- Automated theme detection
- Performance benchmarking across properties
- Guest journey insights
- Operational trend tracking
Loopon bridges the gap between guest feedback and operational decision-making.
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About
OKKAMI Inc. was founded in 2016 to cater to travelers and enhance all aspects of their journey. We provide businesses in the hospitality industry with an IoT and guest engagement technology platform to better connect with customers, finalize transactions, and improve guest satisfaction. The platform also includes managed in-room devices in addition to downloadable apps for both iOS and Android.
As of today, OKKAMI provides our products and features to over 500 customers globally across North America, Europe, and Asia. Our solution includes over 50+ integrations with leading hospitality vendors allowing hassle free connection of 3rd party services. OKKAMI is an all-in-one solution to integrate with hotel systems such as PMS, POS, lighting, door locks, loyalty programs, spa booking and more.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)
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Audience
Hotels | Resorts | Property Managers | Restaurants
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$250
Starter Package
- Live Chat Essentials - Digital Store Manager - Digital E-Menus - Notifications & Promotions - Request Management Dashboard
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationLoopon
Founded: 2007
Sweden
www.loopon.com
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Company InformationOKKAMI
Founded: 2016
United States and Thailand
www.okkami.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Not Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
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Menu Features
Color-Coding / Upselling Tools
Supported
Digital Signage / Menu Boards
Not Supported
Kiosk Menus
Supported
Menu Design Tools
Supported
Menu Item Management
Supported
POS Integration
Supported
Pre-Made Menu Templates
Supported
Printed/Paper Menus
Not Supported
QR Code Menus
Supported
Tablet Menus
Supported
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Integrations
Agilysys Spa
Not Supported
Book4Time
Not Supported
Booking.com
Supported
Clock PMS+
Supported
Expedia
Supported
Heroku
Not Supported
Infor CRM
Not Supported
Infor POS
Supported
Message Box
Not Supported
Mews
Supported
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Integrations
Agilysys Spa
Supported
Book4Time
Supported
Booking.com
Not Supported
Clock PMS+
Not Supported
Expedia
Not Supported
Heroku
Supported
Infor CRM
Supported
Infor POS
Not Supported
Message Box
Supported
Mews
Not Supported
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