Omni AuthenticationGenesys
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Related Products
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About
Loop8 is a passwordless digital security platform that replaces vulnerable passwords with biometric authentication, using your face or fingerprint to protect your accounts. It offers an all-in-one ecosystem that integrates authentication, dark web monitoring, cookie tracking protection, and secure document storage. The platform’s Authenticator (Auth) replaces traditional 2FA apps, while Privacy-M8 provides real-time alerts when personal data appears in breaches. Clean-SL8 automatically removes tracking cookies to protect browsing privacy, and MySafe stores sensitive files securely on your own devices. Loop8’s Tru8 Recovery system allows you to choose trusted contacts for account recovery instead of relying on companies. Designed for both individuals and families, it can protect up to eight users under a single subscription.
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About
Managing a contact center can be very challenging, and expensive, and it’s not always easy to maintain the highest customer satisfaction, not to mention having your customers answer challenging questions to verify themselves. What if you could provide a solution that will increase security, reduce operational costs and improve customers experience, thanks to Omni Authentication a voice biometrics solution you can. One of the key challenges within a contact center is improving the Customer Experience. Customers are frustrated having to recall their PIN numbers; passwords or account numbers while agents are spending time asking security questions. Omni Authentication overcomes these issues by using the customers voiceprint to verify their identity, simply and securely. This results in improved contact center efficiency and customer experience. No longer do callers need to remember their account numbers, PINs, or passwords!
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Individuals, families, and small teams seeking an all-in-one, passwordless security platform that combines biometric authentication with proactive privacy and threat protection
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Audience
Companies and contact centers looking for a voice biometrics solution to increase security, reduce operational costs and improve customers experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLoop8
United States
l8p8.com/loop8/
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Company InformationGenesys
Founded: 1990
United States
appfoundry.genesys.com/filter/genesyscloud/listing/19ffbe20-01c4-4e93-a699-382e5eb96764
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Integrations
Genesys Cloud CX
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