Loom

Loom

Atlassian
+
+

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About

Loom is an AI-powered video messaging and screen recording platform designed to help teams communicate asynchronously with coworkers, customers, and other stakeholders. Users can record their screen, camera, or both through Loom’s desktop apps, mobile apps, or Chrome extension and then share the resulting video with a link or embed. The platform includes editing tools for trimming and stitching clips, adding text and visual annotations, and customizing video presentation. Collaboration features include comments, emoji reactions, tasks, calls to action, transcripts, captions, and multilingual support for distributed teams. Loom AI can turn recordings into written documentation and structured work items, including Jira issues that automatically capture technical context such as browser, operating system, console errors, and network activity. Enterprise features include SSO, SCIM, custom retention policies, privacy controls, viewer insights, and integrations with other software tools.

About

VidGrid is a cloud-based video platform for education and training that empowers organizations to share, create, and consume videos. As a simple and reliable screen recorder, VidGrid can be used by everyone, from freelancers to large customer service companies. With VidGrid, you can manage and update your videos and record and distribute high-quality content at a fraction of a cost. Key features of VidGrid include seamless screen recording, filters and playlists, premium developer API, and more.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Remote and hybrid teams, sales professionals, developers, designers, marketers, customer support teams, educators, and organizations that want to communicate, document processes, explain work, and collaborate through asynchronous video

Audience

VidGrid supports human resource professionals and trainers, educators, and customer support teams in medium and large sized businesses.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0 per month
Free Version Supported
Free Trial Supported

Pricing

$250.00/month
Offers free 14-day trial. For the pricing, call (651) 560-6447.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Very good platform for recording videos for many purposes like meetings, intros, video demos and much more. Very light weight, desktop platform, the extension also makes it fairly easy to record anywhere on your desktop or browser.
  • Easy to use, quick way to send messages that would take a long time to type, like how I can track to see if the video was viewed.
  • Loom is SUPER easy to use. It's by far the easiest way to take a video or screen capture (with narration) and share quickly with anyone. Our teachers use it to record lessons and share them with their students - all they need to do is email or post the link to their video. It's great that they are just sharing the link, not the actual video file, so there is nothing to store or complicating file sharing service. Loom offers their product free for schools which is a great and generous service.
  • We use Loom primarily to train team members on new technologies or procedures. I love how easy it is to make an easily accessible video we both a video window and a nice big screen share.
  • Loom is a slick product, easy to use and good interface. I find it very helpful to record notes for my team on various task that they can use for reference. Also their transcript feature is very good, I often use it to record calls on Zoom instead.

Cons

  • Not necessarily a negative, but there is a time limit on recording if you don't have a pricing plan, which is fairly cheap, starting at just $10 a month.
  • Is sometimes slow switching from tab to tab quickly, but not a huge issue.
  • Loom is dependent on the Internet as part of the process of recording and saving the video content. While very rare, this can cause trouble as the Internet isn't always reliable.
  • No big complaints. The tool is fairly easy to use, but could be a bit more intuitive when you first start using.
  • No strong cons. The UI of their interface could be a bit more organized in terms of folder structures and the workspace, but otherwise it's a breeze to use.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Atlassian
Founded: 2002
Australia
loom.com

Company Information

VidGrid
Founded: 2012
United States
www.ilosvideos.com

Alternatives

Alternatives

iconik

iconik

Backlight
Camtasia

Camtasia

TechSmith
Snagit

Snagit

TechSmith
iOiO

iOiO

iOiO.TV
Quibbly

Quibbly

Scriptify Inc.

Categories

Screen Recording Supported
Video Email Supported
Video Making Supported
Video Recording Supported
Visual Feedback Supported

Categories

Customer Service Supported
Screen Recording Supported
Training Supported
Video CMS Supported
Video Recording Supported

Screen Recording Features

Annotations / Drawing Not Supported
Audio Capture Supported
Backup Not Supported
Collaboration Tools Supported
File Sharing Supported
Multi-Screen Recording Not Supported
Screen Capture Supported
Speech-to-Text Not Supported
Video Editing Supported
YouTube Uploading Supported

Video Making Features

Animation Not Supported
Collaboration Tools Supported
Customizable Branding Supported
Drag & Drop Not Supported
Media Library Supported
Privacy Options Not Supported
Social Sharing Not Supported
Templates Not Supported
Text Overlay Not Supported
Text to Video Not Supported
Video Capture Supported
Voice-Over Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Training Features

Academic / Education Supported
Asynchronous Learning Supported
Blended Learning Supported
Built-In Course Authoring Not Supported
Built-in LMS Supported
Certification Management Not Supported
Corporate / Business Supported
eCommerce Not Supported
Learner Portal Supported
Mobile Learning Supported
Simulation Not Supported
Synchronous Learning Not Supported
Training Companies Supported

Video CMS Features

Editing Tools Supported
Encoding / Transcoding Supported
Live Streaming Supported
Organization / Categorization Supported
Tagging / Metadata Supported
Video Sharing Supported
Video Storage Supported

Integrations

360Learning Supported
AccessOwl Supported
Bit.ai Supported
ClickUp Supported
Desktop.com Supported
Dock Supported
GitHub Supported
Headway Supported
HelpBar Supported
Jira Supported
Jira Service Management Supported
LiveChat Not Supported
Nuclino Supported
Pronto Supported
Salesloft Not Supported
Sparx Supported
Storydoc Supported
Versori Supported
Waybook Supported
Zeroheight Supported

Integrations

360Learning Not Supported
AccessOwl Not Supported
Bit.ai Not Supported
ClickUp Not Supported
Desktop.com Not Supported
Dock Not Supported
GitHub Not Supported
Headway Not Supported
HelpBar Not Supported
Jira Not Supported
Jira Service Management Not Supported
LiveChat Supported
Nuclino Not Supported
Pronto Not Supported
Salesloft Supported
Sparx Not Supported
Storydoc Not Supported
Versori Not Supported
Waybook Not Supported
Zeroheight Not Supported
Claim Loom and update features and information
Claim Loom and update features and information
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