TrustRadius

TrustRadius

HG Insights
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+

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About

LoginRadius empowers businesses to deliver a delightful customer experience without compromising security. Using our customer identity platform, companies can offer a streamlined login process while protecting digital accounts and complying with data privacy regulations. LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users worldwide. Key platform features include registration services, adaptive security, integration with third-party applications, and customer insights. The company has been named an industry leader in customer identity and access management (CIAM) by Gartner, KuppingerCole, and Computer Weekly. Microsoft is a major technology partner and investor. LoginRadius is headquartered in Vancouver, Canada, with additional offices in Toronto, USA, United Kingdom, Australia, and India. LoginRadius Services: API Authentication OAuth Data Management Secure Login Single Sign On SAML SSO Social Sign On Two Factor Authentication

About

TrustRadius is a B2B technology decisioning and buyer intelligence platform that helps buyers research, compare, and evaluate business software using detailed product information and verified customer reviews. Every reviewer is verified and reviews are vetted, providing buyers with peer feedback to support technology purchasing decisions. For technology vendors, TrustRadius provides tools for collecting in-depth customer reviews, building brand preference, generating demand, and identifying in-market buyers. Its downstream intent data identifies accounts researching a vendor, its competitors, and relevant software categories, including activities such as reviewing pricing and comparing products. Vendors can activate these signals for ABM, sales prioritization, competitive campaigns, pipeline generation, upselling, and customer retention. TrustRadius also offers intent-driven leads, customer voice tools, content licensing, and GEO monitoring for measuring product visibility.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

LoginRadius is an identity and access management service for web based applications, Extend enterprise security & compliance to all public and private cloud apps.

Audience

Business technology buyers researching and comparing software, as well as B2B technology vendors, marketing teams, demand generation teams, ABM professionals, sales organizations, RevOps teams, and customer success teams seeking customer reviews, buyer intent, customer voice, in-market leads, and AI-search visibility

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 3.5 / 5
ease 4.2 / 5
features 3.5 / 5
design 4.0 / 5
support 3.3 / 5

Pros & Cons from Real Users

Pros

  • It is a very trustworthy tool that offers high-level security to preserve the data of customers, which is why I enjoy it. It is simple, comfortable, and adaptable to use. It has good adaptive features, is built on reliable technology, and makes single sign-on tasks simple. It also minimizes the threat surface and makes it easier for users with less experience to use. It must be said that this software is the easiest to use that I have yet to use.

Cons

  • Honestly, there is nothing about this software that I dislike. The main issue with CIAM software is that it is rather complicated, while LoginRadius is too simple and has an intuitive user interface.

Pros & Cons from Real Users

Pros

  • TrustRadius is a good source to find out best suitable business software and tools and buyers get a clear and detailed insights about the products through real users experience based reviews, which make the tech buying decision easy.
  • Detailed review process with lots of queries Good clean website interface Lots of genuine reviews via Linked In profiles Good customer service with regular mail notifications
  • Decent User Interface. Large catalog of software reviews. Reviews are elaborated & moderated. Verified users via LinkedIn. B2B insights for buyers.
  • Not much to like. I guess the color scheme of the website is nice.

Cons

  • Listings are limited and review sources data is not so big as other similar services as SourceForge and others have.
  • Very less review invites Too strict moderation, asks a lot of details
  • Customer service can be more responsive. Many reviews are unoriginal & often irrelevant.
  • They miscategorized our product and allowed it to collect reviews and ratings in the wrong category. Then once we notified them that our product was miscategorized, weeks passed and they still did not move our product into the correct category as of the time of this review, even though they said they would look into it. Their vendor dashboard isn't very intuitive either. Hard to tell if your changes have saved or not.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

LoginRadius
Founded: 2012
Canada
www.loginradius.com

Company Information

HG Insights
Founded: 2012
United States
trustradius.com

Alternatives

Alternatives

Auth0

Auth0

Okta
G2

G2

G2.com
LoginTC

LoginTC

Cyphercor
ActivTrak

ActivTrak

Birch Grove Software

Categories

Categories

Review Management Supported

Identity Management Features

Access Certification Supported
Compliance Management Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Supported
Self-Service Access Request Supported
Single Sign On Supported
User Activity Monitoring Supported
User Provisioning Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Integrations

Salesforce Supported
Aritic Desk Supported
Aritic Sales Supported
Confluence Supported
Digesto Not Supported
HG Insights Contextual Intelligence Platform Not Supported
Hootsuite Supported
Jira Work Management Supported
Mailchimp Supported
Microsoft Azure Supported
Microsoft Power BI Supported
Monetate Supported
NetSuite CRM Supported
Oracle Responsys Supported
Salesforce Marketing Cloud Account Engagement Supported
Sitecore Supported
Stackreaction Supported
Webtrends Supported
Zapier Not Supported
Zendesk Supported

Integrations

Salesforce Supported
Aritic Desk Not Supported
Aritic Sales Not Supported
Confluence Not Supported
Digesto Supported
HG Insights Contextual Intelligence Platform Supported
Hootsuite Not Supported
Jira Work Management Not Supported
Mailchimp Not Supported
Microsoft Azure Not Supported
Microsoft Power BI Not Supported
Monetate Not Supported
NetSuite CRM Not Supported
Oracle Responsys Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Sitecore Not Supported
Stackreaction Not Supported
Webtrends Not Supported
Zapier Supported
Zendesk Not Supported
Claim LoginRadius and update features and information
Claim LoginRadius and update features and information
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Claim TrustRadius and update features and information