LiveRez

LiveRez

1.0 out of 5 stars
LiveRez Vacation RentPro

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LiveRez:

About

LiveRez is the industry's most popular vacation rental software solution for professional managers. This cloud-based vacation rental software suite features a central reservation system, property management, customer relationship management (CRM), surveys and reviews, lead management, guest portals, trust accounting, and more. With LiveRez's enterprise-level features and tools, you can run your vacation rental business smoothly and cost-effectively.
Vacation RentPro:

About

Vacation RentPro provides all the tools to efficiently book, manage and advertise vacation rental properties. Save money and own your software. That’s right. No recurring usage fees, and NO % of your Revenue! Keep your data secure without storing it on web-based servers! Access your data even when there’s no internet! Whether you’re a single property owner or a property manager renting and managing hundreds of properties, Vacation RentPro is the complete solution for vacation rental management software. Easily manage bookings, cleanings, payments, commissions & more. Create owner reports, analysis reports, bar charts, etc. Generate custom rental agreements, documents & emails. Auto reply to Inquiries with quotes, dates or property lists. Create property web pages & group pages (SEO optimized). Interface with Expedia, Booking.com, AirBnb, TripAdvisor, & others. Manage Timeshares and Fractional ownership by dates owned.
LiveRez:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Vacation RentPro:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
LiveRez:

Audience

Built for professional vacation rental management companies of all sizes, ranging from start-ups to large-scale businesses across the world.
Vacation RentPro:

Audience

Vacation rental businesses in need of a solution to manage their operations and keep track of clients
LiveRez:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Vacation RentPro:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
LiveRez:

API

Offers API Not Supported
Vacation RentPro:

API

Offers API Not Supported
LiveRez:

Screenshots and Videos

Vacation RentPro:

Screenshots and Videos

LiveRez:

Pricing

Prices are fully inclusive and include the following:
- Free and Unlimited Property Listings
- Free and Unlimited Owners
- Free and Unlimited Users
- Free and Unlimited Support and Training
- Frequent and Ongoing System Improvements
Free Version Not Supported
Free Trial Supported
Vacation RentPro:

Pricing

$199 one-time payment
Free Version Not Supported
Free Trial Not Supported
LiveRez:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
Vacation RentPro:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
LiveRez:

Pros & Cons from Real Users

Pros

  • I do not have any pros about LiveRez other than I'm thankful to be moving on and no longer have to deal with the headaches of LiveRez.
  • A loyal customer for 10 years until they started deducting money from my account without my authorization of knowledge.

Cons

  • From the beginning the training, onboarding, and software system itself was nothing short of overwhelming. I would like to start by explaining I am in my mid 30s and would consider myself fairly tech savvy. The software system is undoubtedly older than me, clunky, extremely difficult to navigate, and not user-friendly. The goal of a PMS should be to make your life easier not more challenging. In the 6+ months with LiveRez I never had a live website connection for more than a couple days at a time before it was down again. The channel manager duplicated listings in airbnb causing double bookings. The level if support I received was pathetic from my account manager, I had better luck with the 1-800 support line. The company agrees to their MANY short comings but refuses to take financial responsibility and expects me to pay for several months of invoices (over 2k) for a product I was never able to take a single reservation through. Thank God I was able to run reservations through airbnb and vrbo I have since had to start over from scratch with a new company and a new website. LiveRez set my new business back 6+ and who knows how much financially...I am thankful to be moving on. I hope to save potential other clients the headache that is LiveRez, there are much better options on the market for much cheaper and way better quality!
  • During Covid, LiveRez stopped billing me without notifying me. After 6 months, LizeRez deducted several thousand dollars from my account without warning or written notice. Fast forward, LiveRez again deducted several hundred dollars from my account without warning or written approval. The rude accounting manager (Lyndsay) claimed that it was justified and hung up on me. This 'surprise' debit from my account caused a series of checks to be returned. I am currently consulting with my attorney to report LiveRez for illegal billing practices. After threatening to contact my attorney, the Operations Coordinator admitted that it was an error on their part. This 'surprise' debit from my account caused a series of checks to be returned. I am currently consulting with my attorney to report LiveRez for illegal billing practices. It is ILLEGAL to dip into any persons bank account without written approval and notification.
LiveRez:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Vacation RentPro:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
LiveRez:

Company Information

LiveRez
Founded: 2007
United States
www.liverez.com
Vacation RentPro:

Company Information

Vacation RentPro
Founded: 2006
United States
www.vacationrentpro.com
LiveRez:

Alternatives

Hostaway

Hostaway

4.8 out of 5 stars
Vacation RentPro:

Alternatives

Hostify

Hostify

5.0 out of 5 stars
LiveRez:
Operto Teams

Operto Teams

Operto Guest Technologies
5.0 out of 5 stars
Vacation RentPro:
Tokeet

Tokeet

4.7 out of 5 stars
LiveRez:
Vacation RentPro:
LiveRez:
Vacation RentPro:
ivacationonline

ivacationonline

ivacationonline.com
LiveRez:
Vacation RentPro:
Your.Rentals

Your.Rentals

2.0 out of 5 stars
LiveRez:

Categories

Vacation Rental Supported
Vacation RentPro:

Categories

Vacation Rental Supported
LiveRez:

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported
Vacation RentPro:

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Supported
Lead Management Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported
LiveRez:

Integrations

VacationRentPayment Supported
Beyond Supported
Birdeye Supported
Breezeway Supported
EZcare Supported
Key Data Supported
QuickBooks Online Supported
RueBaRue Supported
VRWorks Supported
Vacation RentPro:

Integrations

VacationRentPayment Supported
Beyond Not Supported
Birdeye Not Supported
Breezeway Not Supported
EZcare Not Supported
Key Data Not Supported
QuickBooks Online Not Supported
RueBaRue Not Supported
VRWorks Not Supported
LiveRez:
Claim LiveRez and update features and information
Claim LiveRez and update features and information
Vacation RentPro:
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Claim Vacation RentPro and update features and information