+
+

Related Products

  • Smoobu
    209 Ratings
    Visit Website
  • Hostaway
    2,110 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Retreat Guru
    134 Ratings
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • Bookinglayer
    152 Ratings
    Visit Website
  • TurboTenant
    874 Ratings
    Visit Website
  • MarkMagic
    48 Ratings
    Visit Website
  • SiteMinder
    700 Ratings
    Visit Website
  • wp2print
    7,748 Ratings
    Visit Website

About

LiveRez is the industry's most popular vacation rental software solution for professional managers. This cloud-based vacation rental software suite features a central reservation system, property management, customer relationship management (CRM), surveys and reviews, lead management, guest portals, trust accounting, and more. With LiveRez's enterprise-level features and tools, you can run your vacation rental business smoothly and cost-effectively.

About

Smily is a comprehensive vacation rental management software designed to streamline operations for property managers and owners. It offers features such as a Channel Manager for maximum visibility and prevention of overbookings, a customizable Direct Booking Website to optimize direct reservations, and a Property Management System (PMS) to centralize all property data. Additionally, Smily provides a Unified Inbox to manage all guest communications in one place, facilitating efficient and organized interactions. These tools collectively aim to enhance booking management, improve guest experiences, and increase overall operational efficiency for vacation rental businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Built for professional vacation rental management companies of all sizes, ranging from start-ups to large-scale businesses across the world.

Audience

European property managers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Prices are fully inclusive and include the following:
- Free and Unlimited Property Listings
- Free and Unlimited Owners
- Free and Unlimited Users
- Free and Unlimited Support and Training
- Frequent and Ongoing System Improvements
Free Version Not Supported
Free Trial Supported

Pricing

€285 per property per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I do not have any pros about LiveRez other than I'm thankful to be moving on and no longer have to deal with the headaches of LiveRez.
  • A loyal customer for 10 years until they started deducting money from my account without my authorization of knowledge.

Cons

  • From the beginning the training, onboarding, and software system itself was nothing short of overwhelming. I would like to start by explaining I am in my mid 30s and would consider myself fairly tech savvy. The software system is undoubtedly older than me, clunky, extremely difficult to navigate, and not user-friendly. The goal of a PMS should be to make your life easier not more challenging. In the 6+ months with LiveRez I never had a live website connection for more than a couple days at a time before it was down again. The channel manager duplicated listings in airbnb causing double bookings. The level if support I received was pathetic from my account manager, I had better luck with the 1-800 support line. The company agrees to their MANY short comings but refuses to take financial responsibility and expects me to pay for several months of invoices (over 2k) for a product I was never able to take a single reservation through. Thank God I was able to run reservations through airbnb and vrbo I have since had to start over from scratch with a new company and a new website. LiveRez set my new business back 6+ and who knows how much financially...I am thankful to be moving on. I hope to save potential other clients the headache that is LiveRez, there are much better options on the market for much cheaper and way better quality!
  • During Covid, LiveRez stopped billing me without notifying me. After 6 months, LizeRez deducted several thousand dollars from my account without warning or written notice. Fast forward, LiveRez again deducted several hundred dollars from my account without warning or written approval. The rude accounting manager (Lyndsay) claimed that it was justified and hung up on me. This 'surprise' debit from my account caused a series of checks to be returned. I am currently consulting with my attorney to report LiveRez for illegal billing practices. After threatening to contact my attorney, the Operations Coordinator admitted that it was an error on their part. This 'surprise' debit from my account caused a series of checks to be returned. I am currently consulting with my attorney to report LiveRez for illegal billing practices. It is ILLEGAL to dip into any persons bank account without written approval and notification.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

LiveRez
Founded: 2007
United States
www.liverez.com

Company Information

Smily
Founded: 2010
France
www.smily.com

Alternatives

Alternatives

Operto Teams

Operto Teams

Operto Guest Technologies
Smoobu

Smoobu

Smoobu GmbH

Categories

Vacation Rental Supported

Categories

Channel Management Supported
Reservations Supported
Vacation Rental Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Not Supported
Lead Management Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Beyond Supported
Breezeway Supported
QuickBooks Online Supported
VRWorks Supported
Airbnb Not Supported
Braintree Not Supported
Chekin Not Supported
Duve Not Supported
EZcare Supported
Easyflow Not Supported
Enso Connect Not Supported
Fetch My Guest Not Supported
Gmail Not Supported
Google Drive Not Supported
Operto Teams Not Supported
PayPal Not Supported
QuickBooks Online Advanced Not Supported
RueBaRue Supported
Stripe Not Supported

Integrations

Beyond Supported
Breezeway Supported
QuickBooks Online Supported
VRWorks Supported
Airbnb Supported
Braintree Supported
Chekin Supported
Duve Supported
EZcare Not Supported
Easyflow Supported
Enso Connect Supported
Fetch My Guest Supported
Gmail Supported
Google Drive Supported
Operto Teams Supported
PayPal Supported
QuickBooks Online Advanced Supported
RueBaRue Not Supported
Stripe Supported
Claim LiveRez and update features and information
Claim LiveRez and update features and information
Claim Smily and update features and information
Claim Smily and update features and information