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About

LiveBank is a unique, fintech solution that helps financial institutions fill the gap between cost-effective, self-care ebanking and branches that are rich in advice and effective in terms of conversion rate. An omnichannel platform for instant and secure communication over chat, video, audio and social media, optimizing remote advisory processes. With collaboration, communication, routing, recording and other features, you can design your own remarkable experience and get the most out of omnichannel. This virtual branch lets banks engage with the customer using dynamic offers and real-time, online assistance through Video & Voice Calls, Live Chat, Co-Browsing, Screen-Sharing, Secure File Exchanging, Digital Document Signature, Digital On-boarding (eKYC), Biometrics and many other features. This is the first platform with built-in support for a bank's sales and operational processes, including cross-selling/up-selling through the presentation of personalized offers.

About

- eBSEG Digital banking solution offers a secure and rich UX application providing a world class banking and payment experience to your customers over mobile Banking and Internet Banking. - eBSEG omnichannel solution integrates seamlessly and securely with your Back-end. - eBSEG Digital banking solution offers a comprehensive suite of the latest banking services empowering banks to successfully deliver "any time" , "any where" banking services to customers on the GO. Digital Banking OmniChannel Portal is available for use on the following channels: - Internet Banking (Desktop) - Mobile Banking - Tablet Banking - Chat Bot Banking (Text & Voice) - Digital Bank Marketing - Apple Watch Banking - Business Banking Omnichannel - Facebook Banking - ATM / Kiosk Banking - Call Center Banking - eBranch Banking - Messaging Banking).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Financial institutions searching for a fintech solution to engage with their customers using dynamic offers and real-time, online assistance

Audience

Banks

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

LiveBank
Poland
livebank24.com

Company Information

eBSEG
Founded: 2000
Canada
www.ebseg.com/Digital-Banking.html

Alternatives

Alternatives

Sybrin Apex

Sybrin Apex

Sybrin
FRONTeO e-Banking

FRONTeO e-Banking

Mainsys Engineering
Appzillon

Appzillon

i-exceed technology solutions
ebankIT

ebankIT

ebankIT Omnichannel Digital Banking Platform
VeriChannel

VeriChannel

VeriPark

Categories

Online Banking Supported

Categories

Online Banking Features

Brokerage Not Supported
Cash Management Supported
Chat / Messaging Supported
Credit Card Management Supported
Electronic Statements Supported
Fraud Detection Not Supported
Loan Management Supported
Marketing Automation Not Supported
Retail Banking Supported
Single Sign On Not Supported
Transaction Monitoring Not Supported

Mobile Banking Features

Bill Payment Supported
Biometric Not Supported
Cash Management Supported
Chat / Messaging Supported
Cross Selling Functionality Not Supported
Digital Wallet Not Supported
P2P Payments Not Supported
Remote Deposit Not Supported
SMS Banking Supported
Transaction Monitoring Supported
Voice Banking Not Supported

Integrations

Kasisto KAI Supported

Integrations

Kasisto KAI Not Supported
Claim LiveBank and update features and information
Claim LiveBank and update features and information
Claim eBSEG Digital Banking and update features and information
Claim eBSEG Digital Banking and update features and information