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About

Our servers are built with SSD based storage and modern Xeon processors, setup with Varnish, a fast web server stack, and locked down from intruders. Then we add a host of bonuses such as free site transfers, backups, and a truly global CDN. Your site will fly and your time will be saved. WordPress is a prime target for hackers, and can cause problems at hosts that aren’t properly setup for it. Lightning Base keeps your server locked down, and uses a variety of measures to keep your site stable under high load or with poorly coded plugins. No more managing a server, installing or transferring WordPress sites, or worrying about backups. We’ll even setup caching and configure our CDN for you. Plus your support tickets will be answered by people who can troubleshoot not just your hosting, but your WordPress install as well.

About

A WordPress plugin adds the features of a comprehensive support ticket system to your WordPress site. Users may now create tickets and get help right from your WordPress site. By using Support Genix you can create and manage unlimited tickets for your business. You can provide support to unlimited customers using Support Genix. Looking for a support ticket system that can grow with your business? Support Genix has you covered, with an unlimited number of tickets, users, and agents. Plus, Business Email accounts are included! So you can manage customer inquiries from one central location. Get started today and see the difference Support Genix makes. Would you like to spend less time managing customer support tickets? Support Genix is here to help! With our powerful ticketing system, you can easily create and manage tickets on behalf of users, assign tickets to other team members, and leave internal notes for yourself or others.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Web developers looking for a Wordpress hosting solution

Audience

Anyone searching for a WordPress support ticket plugin solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.95 per site per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Crazy fast tech support and very reliable even on weekends and holidays. Very much a "hands-on" hosting platform with professionals who not only resolve any issues, but, provide great advice for website growth, expansion and scale.

Cons

  • Domain name acquisition is a little on the high side (about $5 over competitors) but worth it to keep everything under one roof.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Lightning Base
Founded: 2011
United States
lightningbase.com

Company Information

Support Genix
supportgenix.com

Alternatives

Alternatives

SolarGenix

SolarGenix

SolarGenix.ai
Awesome Support

Awesome Support

Structured Markets Group
Eventbee

Eventbee

Eventbee Software

Categories

Categories

Integrations

WordPress
Envato Elements
WPForms
WooCommerce

Integrations

WordPress
Envato Elements
WPForms
WooCommerce
Claim Lightning Base and update features and information
Claim Lightning Base and update features and information
Claim Support Genix and update features and information
Claim Support Genix and update features and information