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About

Lightfield is a next-generation, AI-driven customer relationship management (CRM) platform that captures, organizes, and analyzes every customer interaction without manual data entry, automatically updating records with emails, meetings, support tickets, and other touchpoints to keep a full, lossless relationship timeline. It eliminates the need for traditional CRM data entry by ingesting meetings, emails, calendars, and ticketing systems, and constantly refreshing your CRM so you never lose context or miss a follow-up, helping teams refine their approach with each conversation. It lets users query their CRM in plain language and includes agent-style tools that can take action after meetings using full relationship context. Lightfield also offers features such as automatic meeting prep, video recording, transcription, automated follow-ups, a collaborative workspace for task assignment and comments, and a data model that evolves with your business.

About

Twenty is an open-source customer relationship management (CRM) platform designed to offer a modern alternative to traditional CRMs like Salesforce. Licensed under the GNU General Public License (GPL), it provides users with the freedom to own and customize the software to fit their unique business needs. Key features include contact management, opportunity tracking, task creation, and a timeline view for notes and activities. The platform emphasizes simplicity and user-friendliness, incorporating keyboard shortcuts and search functionalities for efficient navigation. Supported by a thriving community of developers, Twenty encourages collaboration and continuous improvement, ensuring the CRM evolves in line with user requirements.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Founders, small go-to-market teams, and startups that need an AI-driven CRM to automate customer interaction tracking and actionable insights

Audience

Organizations that want an open source CRM as an alternative to Salesforce

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$36 per month
Free Version
Free Trial

Pricing

$9/user/month
Free open source version also available
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Lightfield is an absolute game changer! The platform's simplicity and overall ease of use make it incredibly intuitive to navigate right from day one. You don't have to fight with a clunky interface to get things done. On top of that, their tech support team is outstanding—fast, knowledgeable, and always ready to help.

Cons

  • Because they are a newer/leaner platform, they don't quite have all the advanced features that the massive legacy providers have just yet. For example, they aren't fully integrated into LinkedIn Sales Navigator at the moment. However, their development team is moving incredibly fast, and they are constantly shipping updates, so I'm confident those features are coming soon.

Pros & Cons from Real Users

Pros

  • Twenty CRM is a game-changer for businesses seeking an open-source CRM solution. Its intuitive interface makes onboarding quick and straightforward, even for non-technical users. The customization options are endless, allowing teams to tailor workflows, data fields, and integrations to match their unique needs. The active open-source community behind Twenty is incredibly supportive, regularly rolling out updates and offering assistance. The platform’s pricing (free!) is unbeatable, making it ideal for startups and small businesses.

Cons

  • While Twenty CRM shines in flexibility, its extensive features can be overwhelming for users who prefer a more straightforward setup. Initial setup might require some technical expertise, especially for customizing advanced workflows or integrating with third-party apps. Additionally, while the community is active, official support could be improved with faster response times for troubleshooting.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Lightfield
Founded: 2020
United States
lightfield.app/

Company Information

Twenty
Founded: 2023
United States
twenty.com

Alternatives

Alternatives

Twenty20 Construction Cloud

Twenty20 Construction Cloud

Hindsight Technologies
Sentia+

Sentia+

Sentia AI

Categories

Categories

CRM

Integrations

Chief
Google
Motileo
PostgreSQL
Slack
Stripe

Integrations

Chief
Google
Motileo
PostgreSQL
Slack
Stripe
Claim Lightfield and update features and information
Claim Lightfield and update features and information
Claim Twenty and update features and information
Claim Twenty and update features and information