Level 6 vs. SparkPlug Comparison Chart

Pros

• Level 6 listened to our needs first, understood our goals and strategies and was open to share examples of prior projects to help us define our own project. Claudine and the team at Level 6 have been personable and great to interact with before, during and now after the launch of our program.
• Working with Level 6 was extremely easy and fast to deploy. They understood the vision and goals of our loyalty program and delivered exactly as promised on timing and functionality. Costs and support were on target and overall working with their team was easy. Leadership access (Ben and Claudine) was always available and welcome.
• The Level 6 Team is easy to conduct business with. They are extremely responsive, innovative, and overall have a great staff to work with!!!
• High results with Low maintenance. Customer support - Level 6 team handles all day-to-day operations for us so this program doesn't require much of our time.
• The program they developed for our organization was not only better than other options pursued, but it has also been managed flawlessly. Everyone we have worked with at Level 6 has been professional, knowledgeable, and quick to respond to our needs.
• Level 6 consistently exceeded expectations, no matter the challenge. Their innovative solutions, unmatched flexibility, and world-class responsiveness made them an invaluable partner. Their attention to detail and commitment to excellence set a new standard for collaboration.
• Working with Level 6 was a fantastic experience from start to finish. They were responsive, easy to work with, and incredibly flexible throughout the entire process. What stood out most was how well they listened to our needs and took the time to really understand our industry. Not only did they deliver a product custom-tailored to what we were looking for, but they also offered thoughtful suggestions that made the final result even better. Their attention to detail and commitment to delivering exactly what we needed made the entire project seamless. We wouldn’t hesitate to work with them again in the future and highly recommend their team.
• Customization capabilities are unmatched - they were able to help us design a rewards set up that fit our unique program needs, something no other vendor was able to do. The team is responsive, professional, and willing to go the extra mile for their customers by providing consistent support and pushing the envelope on what's possible. Innovative and knowledgeable in the space.
• Great to work with; exceptional customer service that goes above and beyond Supportive in idea generation, helping to create innovative incentive programs The system is easy to work with, intuitive, and user-friendly Our users enjoy the system due to its straightforward and accessible approach Truly makes managing an incentive program a breeze, streamlining our processes
• They catered the service to our company's unique needs. They are all about getting it right and setting us up for success.