Learning LockerLearning Pool
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eGain AnalyticseGain Corporation
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Related Products
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About
Make Learning Measurable with Learning Locker. Learning happens everywhere. Learning Locker helps organizations to reconcile experience data from many systems into one, presenting a seamless source of analysis to make learning measurable. Learning Locker comes multi-tenant enabled, allowing you to set up multiple stores within Learning Locker to collect xAPI according to different data source and storage requirements. Learning Locker has a complete API for storing and reusing valuable user information that can be used to slice and dice xAPI data into ad-hoc groups and reporting. Create complex business rules to transform incoming activity data into new, aggregated activity records. Perfect for automating learning and administration tasks. Our Enterprise version is fully managed and includes hosting and support. Our most comprehensive features (apps) are only available to our Enterprise SaaS customers, including business rules and Business Intelligence connectors.
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About
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise organizations looking for an effective learning data management solution
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Audience
Customer engagement platform for enterprises
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLearning Pool
Founded: 2006
United States
www.learningpool.com
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Company InformationeGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Data Management Features
Customer Data
Supported
Data Analysis
Supported
Data Capture
Supported
Data Integration
Supported
Data Migration
Supported
Data Quality Control
Supported
Data Security
Supported
Information Governance
Supported
Master Data Management
Supported
Match & Merge
Supported
Learning Experience Platforms Features
Built-in Course Authoring
Not Supported
Content Sharing
Supported
Employee Portal
Not Supported
Gamification
Not Supported
Microlearning
Not Supported
Mobile Learning
Supported
Multi-User Collaboration
Not Supported
Recommendations
Not Supported
Reporting/Analytics
Supported
Self-Service Content Curation
Supported
Social Learning
Not Supported
Third Party Course Library
Not Supported
Learning Management Systems (LMS) Features
Academic / Education
Not Supported
Asynchronous Learning
Not Supported
Blended Learning
Not Supported
Built-In Course Authoring
Not Supported
Corporate / Business
Not Supported
Customizable
Not Supported
eCommerce
Not Supported
eLearning Companies
Supported
Gamification
Not Supported
Learner Portal
Not Supported
Mobile Learning
Not Supported
Open Source
Not Supported
SCORM Compliance
Not Supported
Synchronous Learning
Not Supported
Video Conferencing
Not Supported
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Integrations
Acorn LMS
Supported
Eurekos
Supported
Google Forms
Supported
Microsoft Power BI
Supported
Slack
Supported
Tableau
Supported
Talkdesk
Not Supported
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Integrations
Acorn LMS
Not Supported
Eurekos
Not Supported
Google Forms
Not Supported
Microsoft Power BI
Not Supported
Slack
Not Supported
Tableau
Not Supported
Talkdesk
Supported
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