Learning Locker

Learning Locker

Learning Pool
eGain Analytics

eGain Analytics

eGain Corporation
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About

Make Learning Measurable with Learning Locker. Learning happens everywhere. Learning Locker helps organizations to reconcile experience data from many systems into one, presenting a seamless source of analysis to make learning measurable. Learning Locker comes multi-tenant enabled, allowing you to set up multiple stores within Learning Locker to collect xAPI according to different data source and storage requirements. Learning Locker has a complete API for storing and reusing valuable user information that can be used to slice and dice xAPI data into ad-hoc groups and reporting. Create complex business rules to transform incoming activity data into new, aggregated activity records. Perfect for automating learning and administration tasks. Our Enterprise version is fully managed and includes hosting and support. Our most comprehensive features (apps) are only available to our Enterprise SaaS customers, including business rules and Business Intelligence connectors.

About

eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise organizations looking for an effective learning data management solution

Audience

Customer engagement platform for enterprises

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Learning Pool
Founded: 2006
United States
www.learningpool.com

Company Information

eGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/

Alternatives

Alternatives

Categories

Categories

Digital Analytics Supported

Data Management Features

Customer Data Supported
Data Analysis Supported
Data Capture Supported
Data Integration Supported
Data Migration Supported
Data Quality Control Supported
Data Security Supported
Information Governance Supported
Master Data Management Supported
Match & Merge Supported

Learning Experience Platforms Features

Built-in Course Authoring Not Supported
Content Sharing Supported
Employee Portal Not Supported
Gamification Not Supported
Microlearning Not Supported
Mobile Learning Supported
Multi-User Collaboration Not Supported
Recommendations Not Supported
Reporting/Analytics Supported
Self-Service Content Curation Supported
Social Learning Not Supported
Third Party Course Library Not Supported

Learning Management Systems (LMS) Features

Academic / Education Not Supported
Asynchronous Learning Not Supported
Blended Learning Not Supported
Built-In Course Authoring Not Supported
Corporate / Business Not Supported
Customizable Not Supported
eCommerce Not Supported
eLearning Companies Supported
Gamification Not Supported
Learner Portal Not Supported
Mobile Learning Not Supported
Open Source Not Supported
SCORM Compliance Not Supported
Synchronous Learning Not Supported
Video Conferencing Not Supported

Integrations

Acorn LMS Supported
Eurekos Supported
Google Forms Supported
Microsoft Power BI Supported
Slack Supported
Tableau Supported
Talkdesk Not Supported

Integrations

Acorn LMS Not Supported
Eurekos Not Supported
Google Forms Not Supported
Microsoft Power BI Not Supported
Slack Not Supported
Tableau Not Supported
Talkdesk Supported
Claim Learning Locker and update features and information
Claim Learning Locker and update features and information
Claim eGain Analytics and update features and information
Claim eGain Analytics and update features and information