Learnbrite LMSLearnbrite
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Revelation helpdeskYellowFish Software
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About
Even though our goal is to make the tools as simple and intuitive as possible, we know that sometimes a little bit of handholding is required, especially at the beginning… Got a project in mind? Let’s chat! Deploy Virtual Reality Ready (WebVR) scenarios that’ll “wow” your learners with experiences that work on mobile, desktop AND in AR/VR without having to put in any additional time or effort through our exclusive VR-Ready Workflow. Imagine how it’ll feel to finally unleash your creativity with a new method of storytelling to launch a VR-Ready experience in a single afternoon, without a team of graphic designers or an army of programmers. Leverage the same ChatMapper Branching Dialogue System used by major games companies to power their blockbuster epic storylines. Use this to create branching dialogue, interactive assessments & even complex storylines with ease using just some text and a couple of clicks.
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About
The individually branded Self Service Interface provides a personalized experience for your end users and their managers to log new tickets, view current tickets and dashboards. Set up pre-defined action notes, which you can access through a drop down, within any open ticket in Revelation. Quick notes can be grouped and associated by end user, group, team, and more as is needed. Editing multiple tickets with a similar action note is easier than ever with Revelation’s Multi-Edit capability. Multi-Edit can be used to add an identical action note to multiple tickets, add billable time to several tickets, or even move tickets to different clients or projects. View a colorful visual summary of your ticket’s activity from the time logged until completion with Revelation’s Storyline feature. Storyline shows a timeline of system notes, how long a ticket has been open, status of ticket is also shown by color.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Professionals searching for a micro-learning and instructor led training solution
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Audience
Help Desk solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLearnbrite
www.learnbrite.com
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Company InformationYellowFish Software
Founded: 2001
United States
www.revelationhelpdesk.com
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Categories |
Categories |
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Training Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
No info available.
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Integrations
No info available.
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