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About

Leapility is an AI agent operating system that lets users describe their unique expertise and repeatable processes in natural language, then transforms those descriptions into actionable, reusable “playbooks” and intelligent AI agents that execute tasks, workflows, and decisions. Users can capture their knowledge, edit and optimize step-by-step processes, run them as automated workflows, and iterate in real time, reducing repetitive work and freeing up time for higher-value strategy or creative work. It supports building a multimodal knowledge base, a narrative workflow editor to express how work is done, and the ability to scale expertise by adding playbooks into AI agents that reflect a user’s standards and methods. Leapility also offers opportunities to share or sell AI agents through a marketplace so experts can monetize their know-how and clients can adopt proven automated solutions.

About

Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks. The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions. Cut Agent Onboarding Time by 80% Diminish Ramp Time by 40% Lower Average Handling by 30%

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Professionals and experts looking for a solution to turn their deep domain knowledge and workflows into scalable, AI-driven agents that automate tasks, amplify expertise, and can be reused or monetized

Audience

Contact centers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Free Version Supported
Free Trial Supported

Pricing

$20
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Leapility
United States
www.leapility.com

Company Information

Process Shepherd
Founded: 2022
United States
www.processshepherd.com

Alternatives

Alternatives

MyStekz

MyStekz

Stekz
CREAO

CREAO

CREAO AI

Categories

AI Automation Supported

Categories

Integrations

Aircall Not Supported
Freshdesk Not Supported
Genesys Cloud CX Not Supported
Salesforce Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Aircall Supported
Freshdesk Supported
Genesys Cloud CX Supported
Salesforce Supported
Zendesk Supported
Zoho CRM Supported
Claim Leapility and update features and information
Claim Leapility and update features and information
Claim Process Shepherd and update features and information
Claim Process Shepherd and update features and information